Student Services Advisor (Campus Support)

Leeds Beckett University; Leeds; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading higher education institution in Leeds is seeking a friendly and enthusiastic individual to join the Student Services Centres. The successful candidate will provide proactive advice and administrative support to students and staff. Key requirements include experience in customer service, excellent communication skills, and a passion for continuous improvement. This role requires onsite working at two campuses with fixed hours from Monday to Friday. We offer a range of benefits including pension schemes and holiday entitlements.

Benefits

Generous pension schemes

Excellent holiday entitlements

Subsidized fitness facilities

Qualifications

• Experience in a busy customer-focused environment or higher education.
• Ability to use initiative and creativity in problem-solving.
• Strong teamwork capabilities.

Responsibilities

• Provide proactive advice and administrative support to students and staff.
• Work across two campuses during designated hours.
• Engage with students through various channels including telephone and email.

Skills

Customer service

Excellent communication

Team player

Problem-solving

Job description

A leading higher education institution in Leeds is seeking a friendly and enthusiastic individual to join the Student Services Centres. The successful candidate will provide proactive advice and administrative support to students and staff. Key requirements include experience in customer service, excellent communication skills, and a passion for continuous improvement. This role requires onsite working at two campuses with fixed hours from Monday to Friday. We offer a range of benefits including pension schemes and holiday entitlements.