Strategic Lead, Travel Claims & Medical Assistance (Hybrid)

AXA; Redhill; Hybrid; GBP 65,000 - 70,000; Full time

Job summary

A leading insurance provider is seeking a Head of Travel Claims & Medical Assistance to oversee high-quality medical and travel support services in Redhill. This strategic leader will manage a dedicated team, ensure compliance with regulations, and drive continuous improvements. Ideal candidates should possess proven leadership experience, excellent stakeholder management skills, and a proactive mindset. The role offers a hybrid working model, with a competitive salary around £65,000 – £70,000 depending on experience.

Benefits

Professional development opportunities

Competitive compensation

Culture of expertise and diversity

Qualifications

• Proven experience leading teams within travel insurance or medical assistance.
• Strong ability to develop and implement strategic plans.
• Knowledge of regulatory environments and operational metrics.

Responsibilities

• Lead and motivate the travel claims and medical assistance team.
• Define and execute strategic objectives aligned with the company’s vision.
• Build strong relationships with partners and clients.
• Manage crisis response during medical emergencies.

Skills

Team leadership

Strategic thinking

Stakeholder management

Operational resilience

Risk management

Communication skills

Proactive mindset

Education

Relevant professional qualifications

Job description

A leading insurance provider is seeking a Head of Travel Claims & Medical Assistance to oversee high-quality medical and travel support services in Redhill. This strategic leader will manage a dedicated team, ensure compliance with regulations, and drive continuous improvements. Ideal candidates should possess proven leadership experience, excellent stakeholder management skills, and a proactive mindset. The role offers a hybrid working model, with a competitive salary around £65,000 – £70,000 depending on experience.