Strategic Key Account Manager – Growth & Service Delivery

Hawk 3 Talent Solutions; West Midlands; On-site; GBP 39,000 - 47,000; Full time

Job summary

A recruitment agency seeks a Key Account Manager in Birmingham to oversee client accounts, ensuring satisfaction and profitability. The role involves managing P&L, leading a team, and identifying growth opportunities within accounts. Ideal candidates have experience in logistics or 3PL and strong leadership skills, alongside excellent communication and problem-solving abilities. This full-time position offers a competitive salary of up to £47,000 per annum.

Qualifications

• Previous experience in account management, ideally within 3PL, logistics, or distribution.
• Ability to manage P&L, track financial performance, and drive account profitability.
• Strong leadership skills, managing and developing teams.

Responsibilities

• Manage key client accounts with full accountability for their P&L.
• Monitor KPIs, SLAs, and client satisfaction to maintain high standards.
• Prepare and lead regular business review meetings with clients.

Skills

Account management

Business and financial acumen

Leadership

Communication skills

Problem-solving

Job description

A recruitment agency seeks a Key Account Manager in Birmingham to oversee client accounts, ensuring satisfaction and profitability. The role involves managing P&L, leading a team, and identifying growth opportunities within accounts. Ideal candidates have experience in logistics or 3PL and strong leadership skills, alongside excellent communication and problem-solving abilities. This full-time position offers a competitive salary of up to £47,000 per annum.