Strategic ERP Account Director – Remote Manufacturing

Chapman Tate Associates; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading ERP solutions provider is seeking an experienced ERP Customer Success / Sales Account Director. This remote-based role focuses on managing a portfolio of manufacturing clients, requiring a consultative sales approach and strong account management skills. Ideal candidates will have hands-on experience with ERP platforms such as Epicor and SAP, and a proven track record in IT solution sales within manufacturing. The position emphasizes deep account ownership and collaboration with senior stakeholders to drive operational transformation.

Benefits

Flexible remote working

Autonomy and ownership in role

Influence ERP strategy and business transformation

Qualifications

• Strong background in ERP‑related account management or customer success sales.
• Hands-on experience with ERP platforms like Epicor, SAP Business One, Microsoft Dynamics, or IFS.
• Proven success selling IT solutions into manufacturing environments.

Responsibilities

• Own and grow a portfolio of manufacturing accounts through consultative selling.
• Build trusted relationships with senior business leaders in operations, finance, and IT.
• Identify growth opportunities across ERP and associated IT services.

Skills

Account management

Value-based selling

Relationship building

Consultative selling

Tools

Epicor

SAP Business One

Microsoft Dynamics

IFS

Job description

A leading ERP solutions provider is seeking an experienced ERP Customer Success / Sales Account Director. This remote-based role focuses on managing a portfolio of manufacturing clients, requiring a consultative sales approach and strong account management skills. Ideal candidates will have hands-on experience with ERP platforms such as Epicor and SAP, and a proven track record in IT solution sales within manufacturing. The position emphasizes deep account ownership and collaboration with senior stakeholders to drive operational transformation.