Strategic CX Account Director

Havas Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading customer engagement agency in the UK is seeking an experienced Account Director to lead client accounts and drive strategic initiatives. You will inspire your team and build strong client relationships, ensuring projects are delivered on time and meet the highest standards. Ideal candidates should possess strong leadership and analytical skills, combined with a deep understanding of client needs and market dynamics.

Qualifications

• Proven track record of leadership and building team capabilities.
• Solid understanding of agency strategy and market dynamics.
• Experience in managing and developing senior client relationships.

Responsibilities

• Lead client engagement initiatives, ensuring client satisfaction.
• Develop and manage project timelines and budgets effectively.
• Drive growth and profitability through strategic account management.

Skills

Leadership

Client relationship management

Strategic thinking

Presentation skills

Data analysis

Job description

A leading customer engagement agency in the UK is seeking an experienced Account Director to lead client accounts and drive strategic initiatives. You will inspire your team and build strong client relationships, ensuring projects are delivered on time and meet the highest standards. Ideal candidates should possess strong leadership and analytical skills, combined with a deep understanding of client needs and market dynamics.