Strategic Customer Account Manager

Anne Corder Recruitment; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency based in the UK is seeking a Customer Service Representative to account manage and support an allocated customer base. You will assist customers via phone and email, provide accurate price quotations, and process orders. The ideal candidate should have sales experience in a manufacturing environment. Strong communication skills and the ability to build professional relationships are essential for success in this role.

Qualifications

• Sales experience within a manufacturing environment preferred.

Responsibilities

• Assist customers directly to support requirements via the telephone and e-mail.
• Provide customers with timely and accurate price quotations.
• Process customer orders, including processing for shipment.
• Develop professional working relationships and rapport with customer contacts.
• Proactively communicate with customers and suppliers.
• Identify new business and further opportunities with existing customers to support business growth.
• Understand and comply with the sales system, process, and maintenance of the contact database.

Job description

A recruitment agency based in the UK is seeking a Customer Service Representative to account manage and support an allocated customer base. You will assist customers via phone and email, provide accurate price quotations, and process orders. The ideal candidate should have sales experience in a manufacturing environment. Strong communication skills and the ability to build professional relationships are essential for success in this role.