Strategic Account Manager – Digital Payments (London)

Adyen; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global financial technology company is seeking an Account Manager in London to manage relationships with leading merchants. The role requires 3-6 years of client-facing experience and focuses on delivering exceptional customer experiences while identifying opportunities for growth. You will collaborate with a dynamic team, manage strategic accounts, and contribute to the firm’s commercial success. Proficiency in English is mandatory. This position fosters a diverse and inclusive work environment and requires presence in the London office.

Qualifications

• 3-6 years of experience in a client-facing and commercial role.
• Experience in presenting, negotiating, and structuring complex pricing models.
• Full professional proficiency in English.

Responsibilities

• Collaborate with team to manage various accounts.
• Build trust and long-term partnerships with merchants.
• Proactively identify growth opportunities with merchants.
• Manage short and long term projects across multiple accounts.
• Provide customer feedback to improve products and experience.
• Independently manage tasks while resolving issues proactively.

Skills

Client-facing experience

Commercial acumen

Problem-solving

Relationship management

Project management

Strong communication skills

Job description

A global financial technology company is seeking an Account Manager in London to manage relationships with leading merchants. The role requires 3-6 years of client-facing experience and focuses on delivering exceptional customer experiences while identifying opportunities for growth. You will collaborate with a dynamic team, manage strategic accounts, and contribute to the firm’s commercial success. Proficiency in English is mandatory. This position fosters a diverse and inclusive work environment and requires presence in the London office.