Store Team Leader — Lead & Elevate Customer Service

Co-op Careers; Stoke Gabriel; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail chain is seeking a Customer Team Leader in Stoke Gabriel. The role involves providing excellent customer service, leading a team, and ensuring store operations. You will receive full training and various benefits including 36 days of holiday and a 30% store discount. Flexibility in shifts is essential. Ideal candidates should have strong people skills and a genuine care for customer needs.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Virtual healthcare services

Employee assistance service

Qualifications

• Aged 18 or over to authorise age-related sales.
• Genuine care for the needs of customers and members.
• Desire to learn, grow and develop leadership skills.

Responsibilities

• Provide friendly and welcoming service.
• Develop team capabilities through coaching and training.
• Ensure the store remains safe, legal, and operational.
• Support Store Manager and manage HR processes.
• Build relationships in the local community.

Skills

Great people skills

Organisational skills

Problem-solving skills

Flexibility in working shifts

Job description

A leading retail chain is seeking a Customer Team Leader in Stoke Gabriel. The role involves providing excellent customer service, leading a team, and ensuring store operations. You will receive full training and various benefits including 36 days of holiday and a 30% store discount. Flexibility in shifts is essential. Ideal candidates should have strong people skills and a genuine care for customer needs.