Store Team Leader – Inspire Teams & Customer Experience

Home Bargains; Johnstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Scotland is seeking a Store Team Leader to enhance customer experience and drive store performance. This role involves guiding and developing colleagues while maintaining high store standards and ensuring customer satisfaction. The ideal candidate will have experience in supervising teams within a fast-paced retail or hospitality environment, excellent communication skills, and a strong customer focus. Benefits include a competitive salary of £30,887 FTE, annual leave, a pension scheme, and employee discounts.

Benefits

28 days of annual leave

Contributable company pension scheme

10% store discount

Employee Assistance Programme

Qualifications

• Experience supervising in a fast-moving retail or hospitality environment.
• Demonstrated ability to prioritise and organise work effectively.
• Strong customer service orientation.

Responsibilities

• Guide colleagues to ensure high store standards.
• Prioritise customer satisfaction by communicating needs to the team.
• Drive store success by achieving performance goals.

Skills

Experience supervising others

Customer focus

Effective communication

Work organisation

Job description

A leading retail company in Scotland is seeking a Store Team Leader to enhance customer experience and drive store performance. This role involves guiding and developing colleagues while maintaining high store standards and ensuring customer satisfaction. The ideal candidate will have experience in supervising teams within a fast-paced retail or hospitality environment, excellent communication skills, and a strong customer focus. Benefits include a competitive salary of £30,887 FTE, annual leave, a pension scheme, and employee discounts.