Store Team Leader: Drive Service & Performance

Marks and Spencer; Bracknell; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager for their Café department in Bracknell. This role requires a strong leader to guide a team on the shop floor, ensuring exceptional service and commercial performance. Ideal candidates will have a robust understanding of retail operations and the ability to manage under pressure. With high expectations, this position offers a chance to make a significant impact in a transformative environment.

Benefits

Inclusive workplace

Opportunities for development

Qualifications

• Proven ability to lead a team to deliver excellent customer service.
• Strong understanding of commercial and retail processes.
• Ability to handle difficult conversations and resolutions.

Responsibilities

• Lead and coach a team to deliver exceptional service.
• Drive commercial performance and accountability.
• Support store growth through effective retail planning.

Skills

Leadership

Customer Service

Commercial Awareness

Resilience

Communication

Job description

A leading UK retailer is seeking a Team Manager for their Café department in Bracknell. This role requires a strong leader to guide a team on the shop floor, ensuring exceptional service and commercial performance. Ideal candidates will have a robust understanding of retail operations and the ability to manage under pressure. With high expectations, this position offers a chance to make a significant impact in a transformative environment.