Store Team Leader: Coaching, Service & Community Impact

Co-op Careers; Eastwood; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is seeking a part-time Customer Team Leader in Bolton. In this role, you will provide excellent customer service, develop team members through coaching, and support store operations. The position offers a competitive pay rate of £13.99 per hour and a contract of 16 hours weekly, with additional benefits such as 36 days holiday and a pension plan with generous contributions. Ideal candidates will have strong people skills and a desire to grow within a supportive environment.

Benefits

36 days holiday

Pension with up to 10% employer contributions

30% discount on Co-op products

Qualifications

• Must be aged 18 or over to authorize age-related sales.
• Ability to balance leading and supporting the team.
• Great people skills to build positive relationships.

Responsibilities

• Provide friendly and thoughtful customer service.
• Develop team capabilities through coaching.
• Ensure store safety and operational compliance.
• Conduct diligence checks for stock accuracy.
• Support the store manager and deliver HR processes.
• Lead the implementation of new products.

Skills

Customer service

Team leadership

Problem-solving

Organizational skills

Flexibility

Job description

A leading retail company is seeking a part-time Customer Team Leader in Bolton. In this role, you will provide excellent customer service, develop team members through coaching, and support store operations. The position offers a competitive pay rate of £13.99 per hour and a contract of 16 hours weekly, with additional benefits such as 36 days holiday and a pension plan with generous contributions. Ideal candidates will have strong people skills and a desire to grow within a supportive environment.