Store Supervisor - Skechers Manchester Trafford Centre

Skechers; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global footwear brand is seeking a Store Supervisor in Manchester. The role involves leading and motivating a team to meet sales targets while delivering exceptional customer service. Ideal candidates have prior supervisory experience and a passion for customer service. The position offers a competitive salary, a benefits package including staff discounts, and opportunities for career growth.

Benefits

Competitive salary and commission

Benefits package including staff discount

Opportunities for career growth

Qualifications

• Previous experience in a supervisory role is essential.
• Flexible and adaptable with availability to work weekends, evenings, and bank holidays.
• Passion for customer service.

Responsibilities

• Assist in leading the store team to achieve sales targets.
• Deliver exceptional customer service.
• Support the Store Manager with operational tasks.

Skills

Leadership skills

Customer service

Sales motivation

Job description

Overview

A global leader in lifestyle and performance footwear, apparel, and accessories, Skechers designs products that bring style, comfort, and innovation to every step. With thousands of stores worldwide, our people are at the heart of everything we do.

As a Store Supervisor, you’ll support the management team in driving sales, delivering outstanding customer service, and ensuring the store runs efficiently. You will be a role model for the team, helping to coach, motivate, and inspire them to meet targets and embody the Skechers brand.

You\'ll be responsible for contributing to exceptional customer experience throughout the store, you will support with daily operations, and help motivate the team to achieve their goals.

With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us.

Key Responsibilities

• Assist in leading the store team to achieve daily, weekly, and monthly sales targets
• Deliver exceptional customer service and ensure the customer journey is consistently positive
• Support the Store Manager with operational tasks such as stock management, visual merchandising, and opening/closing procedures
• Handle customer queries and complaints professionally and in line with company policy
• Supervise and motivate staff during shifts, ensuring productivity and high standards
• Train and support new team members
• Ensure compliance with company policies, health & safety, and loss prevention standards

What we\’re looking for

• Previous experience in a supervisory roleis essential for this role
• Flexible and adaptable, with availability to work weekends, evenings, and bank holidays
• Strong leadership and communication skills
• Passion for customer service
• The ability to motivate and inspire others
• A proven track record of driving sales and exceeding targets
• A commitment to providing exceptional customer service
• An interest in footwear, fashion, or active lifestyle is a plus

Skechers offers

• Competitive salary and commission on sales
• Benefits packageincluding staff discount
• Opportunities for career growth and development
• A fun and dynamic work environment

Find out more about our benefits and perks once you’ve applied!

This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers.

About Skechers

Skechers, a global Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent over 30 years helping people of all ages look and feel good.

Be You - Feel Welcome

Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.

Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailedabove.