Store Supervisor

Yorkshire Trading Company Ltd; Whitby; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned retail business in Whitby is seeking a Retail Store Supervisor. This part-time role involves assisting the store manager, training staff, and ensuring excellent customer service. Ideal candidates will have retail experience and good interpersonal skills. The position offers a salary of £12.46 per hour, benefits include annual leave and a pension scheme.

Benefits

5.6 weeks annual leave (pro rata)

12.5% employee discount

Workplace pension scheme

Qualifications

• Previous supervisory experience preferred but not essential.
• Knowledge of cashing up procedures advantageous.
• Desire to achieve and deliver high standards.

Responsibilities

• Assist the store manager in daily operations.
• Deputise in the absence of the Store Manager.
• Support training of retail colleagues.
• Manage stock displays and customer questions.
• Handle cashing up duties.

Skills

Retail experience

People management

Computer literacy

Job description

Overview

Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Whitby Store.

The position is based on: 24 Hours over 3 days, to include some weekends on a rota basis. The ideal candidate would benefit from being flexible as additional hours may be required at busy times.

Responsibilities

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed
• Cashing up duties as and when required
• Ensure pricing is correct
• Manage tidy time
• The list above is not exhaustive

Essential Skills

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required
• Knowledge of cashing up procedures would be advantageous
• Computer literate
• The desire to achieve and deliver high standards

Benefits

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Details

Job Types: Part-time, Permanent

Part-time hours:

24 Hours over 3 days, to include some weekends on a rota basis

Salary: £12.46 per hour