Store Shift Leader - Elevate Customer Experience & Team

Tesco; Chester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is looking for a Shift Leader to coordinate the team and ensure a smooth shopping experience for customers. The role involves managing store operations, supporting colleagues, and delivering excellent customer service. Ideal candidates will demonstrate strong leadership and communication skills while fostering a team spirit. The position offers competitive benefits including discounts and holiday packages, while encouraging career development and community involvement.

Benefits

10% Discount in One Stop & Tesco stores

Discounted Tesco pharmacy services

Great holiday package

Commitment to career development

Pension Scheme

Qualifications

• Able to role model great customer service ensuring customers' needs are met.
• Able to build strong, long-lasting relationships with colleagues.
• A clear communicator to keep the team well informed.
• Confident in taking the lead when in charge.
• Energetic and motivating towards others.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip.
• Support Store Manager with seasonal and community events.
• Manage product replenishment and store presentation.
• Ensure health and safety routines are followed.
• Balancing time across service and replenishment areas.

Skills

Customer service

Team coordination

Communication

Leadership

Flexibility

Motivation

Job description

A leading retail company is looking for a Shift Leader to coordinate the team and ensure a smooth shopping experience for customers. The role involves managing store operations, supporting colleagues, and delivering excellent customer service. Ideal candidates will demonstrate strong leadership and communication skills while fostering a team spirit. The position offers competitive benefits including discounts and holiday packages, while encouraging career development and community involvement.