Store Operations Lead – Deputy Manager

Lidl; Redcar; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading retail company in Redcar is seeking a Deputy Store Manager to oversee store operations and support the Store Manager. Key responsibilities include leading the team, ensuring compliance with health and safety standards, and delivering excellent customer service. The ideal candidate should have experience in team management, strong communication skills, and a commitment to customer satisfaction. This position offers a competitive salary and a range of benefits including holiday, in-store discounts, and ongoing training.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Additional perks

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to assist colleagues and customers.
• Capability to monitor, manage and improve KPIs.

Responsibilities

• Manage the store in absence of the Store Manager.
• Motivate and support your team learning from the Company Values.
• Provide excellent customer service and assist with inquiries.

Skills

Leadership

Communication

Time management

Problem-solving

Customer service

Job description

A leading retail company in Redcar is seeking a Deputy Store Manager to oversee store operations and support the Store Manager. Key responsibilities include leading the team, ensuring compliance with health and safety standards, and delivering excellent customer service. The ideal candidate should have experience in team management, strong communication skills, and a commitment to customer satisfaction. This position offers a competitive salary and a range of benefits including holiday, in-store discounts, and ongoing training.