Store Manager - WHSmith

Moto Hospitality; Ferrybridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Ferrybridge is seeking a Store Manager to achieve financial targets and develop their team. The ideal candidate will have experience in retail or catering, with proven leadership skills to drive customer service and sales. Offering flexible working arrangements and an annual bonus up to £7,800, this role is perfect for individuals looking to advance their career in the hospitality sector.

Benefits

Annual bonus up to £7,800

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Qualifications

• Proven track record in managing and leading teams in retail or catering environments.
• Experience working to budgets, P&L, and cost-saving initiatives.
• Ability to build strong relationships with stakeholders.

Responsibilities

• Ensure financial targets are achieved for the WHSmith unit.
• Support and develop the team, ensuring every colleague feels valued.
• Drive high-quality customer service and sales.

Skills

Team leadership

Budget management

Relationship building

Mentoring

Calm under pressure

Job description

Responsibilities

• Ensure that the WHSmith unit achieves, as a minimum, the financial targets agreed budget and P&L.
• As a Store Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally.
• Adhering to and ensuring delivery of brand standards.
• Overall responsibility for driving consistent high quality customer service and sales.
• Lead shifts including opening and closing the unit.

Qualifications

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment.
• You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives.
• An ability to build strong and positive relationships with stakeholders.
• Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
• An ability to remain calm under pressure in a pressurised environment.

About the Role

You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Benefits

• Annual bonus up to £7,800pa.
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance.
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager.