Store Manager - London Bridge (40 hours)

Rituals; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail brand in Greater London is seeking an experienced Store Manager to enhance the customer experience and lead a motivated team. Your responsibilities will include defining objectives, driving performance, and creating a positive work environment. The ideal candidate will have previous retail or hospitality management experience, strong people management skills, and a passion for inspiring others. The role offers an opportunity to make a real impact on customer satisfaction and team success.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Ability to motivate and inspire a team towards customer satisfaction and sales.

Responsibilities

• Create an unforgettable customer experience and develop team potential.
• Define daily objectives to drive KPIs and ensure excellent store administration.
• Drive employee wellbeing and engagement through regular team interactions.

Skills

People management skills

Decision making

Problem-solving skills

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.