Store Manager: Lead a High-Impact Coffee Team

Scoffs Group; Falmouth; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading Costa Coffee franchise in the UK is seeking a Store Manager to drive success and inspire a team. As a Store Manager, you'll lead from the front, ensuring an exceptional customer experience and managing store performance. The ideal candidate will have previous management experience in retail or hospitality, with a passion for people development and a results-driven mindset. This position offers various benefits including discounts, a pension scheme, and performance bonuses.

Benefits

Exclusive discounts

Employee Assistance Programme

Wagestream Access

Company Pension Scheme

Leadership training

Free Lunch & Drinks

Personal Discounts

Loyalty Awards

Celebration for milestones

Performance Bonuses

Qualifications

• Management experience in retail or hospitality.
• Passion for coaching and developing teams.
• Strong commercial acumen and results-driven mindset.

Responsibilities

• Lead and inspire a team of Baristas and Assistant Managers.
• Ensure exceptional customer experience and brand standards.
• Manage store performance metrics like sales and satisfaction.
• Oversee operational compliance and workplace safety.
• Recruit and develop team members with clear growth paths.
• Drive commercial success through effective decision-making.
• Execute seasonal campaigns on the shop floor.

Skills

Team Leadership

Customer Experience

Sales Performance Management

Operational Excellence

Coaching Skills

Communication Skills

Job description

A leading Costa Coffee franchise in the UK is seeking a Store Manager to drive success and inspire a team. As a Store Manager, you'll lead from the front, ensuring an exceptional customer experience and managing store performance. The ideal candidate will have previous management experience in retail or hospitality, with a passion for people development and a results-driven mindset. This position offers various benefits including discounts, a pension scheme, and performance bonuses.