Store Manager - Farnborough Drive Thru

Costa Coffee; Farnborough; On-site; GBP 34,000 - 41,000; Full time

Job summary

A popular coffee franchise in Farnborough is seeking a Store Manager to lead the team and ensure excellent customer service. The ideal candidate is a strong leader with experience managing teams and a passion for driving growth. Responsibilities include managing sales and developing staff. The role offers competitive pay and comprehensive benefits, promoting a vibrant workplace culture.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions

Incentive scheme with bonus opportunities

Qualifications

• Experience managing and developing successful teams.
• Ability to thrive under pressure.
• Strong leadership skills.
• Ambitious character with a focus on growth.

Responsibilities

• Drive strong customer service culture and meet customer needs.
• Create a welcoming setting for customers.
• Manage sales and profits effectively.
• Train and develop team members.

Skills

Leadership

Team Management

Customer Service

Pressure Management

Job description

Store Manager - Farnborough Retail Park – Up to £41,000 per annum – Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

Benefits

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

And that's not all. Explore even more of our perks here: bit.ly/costaperks

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We're interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]