Store Manager Designate

Safestore Holdings PLC; London; On-site; GBP 32,000 - 37,000; Full time

Job summary

A leading storage solutions provider is seeking a Store Manager Designate in London. The role involves leading a team to deliver exceptional customer service and driving store performance. Ideal candidates will have previous management experience in a customer-facing environment and strong sales acumen. Competitive salary and generous benefits offered.

Benefits

28 days paid holiday

Bonuses for achieving targets

Enhanced parental leave

Pension scheme

Healthcare cash plan

Discounted gym membership

Sharesave scheme

Employee Assistance Programme

Qualifications

• Previous management experience required.
• Operational background in retail or consultative sales is essential.
• Ability to lead and coach a team for performance.

Responsibilities

• Lead and motivate the store team through coaching.
• Achieve targets by understanding customer requirements.
• Maintain exceptional store standards including Health and Safety.

Skills

Leadership

Sales expertise

Customer service

Operational management

Communication skills

Commercial acumen

Job description

Overview

Store Manager Designate

Department: Region 6

Employment Type: Permanent - Full Time

Location: Acton

Compensation: £32,000 - £36,800 / year

Description

Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.

Basic starting salary: £32,000 per annum. Including a bonus each month which can take you up to - £36800 per annum

With this position you will be based in one store and required to travel to our local stores in Acton, Brentford and Chiswick (travel expenses paid when traveling to one of the additional stores).

As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.

We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store’s bonus targets.

This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.

What we will offer you:

• 28 days paid holiday per year (including bank holidays)
• Bonuses of basic monthly salary for achieving targets
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Sharesave scheme with huge success historically for our colleagues
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

What you will offer us:

• People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
• Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.

A successful Store Manager will:

• Have had previous experience in a management role
• Have an operational background in a customer facing environment such as retail/consultative sales
• Be able to lead a team and coach for performance
• Be able to communicate and build relationships with all stakeholders
• Have strong commercial acumen
• Be able to lead your team through the fast-moving storage industry environment