Store Manager - Convenience - E&W

Morrisons; Copthorne; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK supermarket chain is seeking a Store Manager for its Copthorne location. The ideal candidate will have experience in service-focused environments and be passionate about leading a team to provide excellent customer experiences. Responsibilities include managing store performance, recruitment, and fostering a positive work culture. The role involves flexibility in hours and mentorship opportunities through leadership training. A competitive salary and excellent benefits await the suitable candidate.

Benefits

15% discount in stores

Contributory pension

28 days holiday

Access to health & wellbeing support

Qualifications

• Experience in fast-paced, service-focused environments such as retail or hospitality.
• Ability to influence and understand different perspectives.
• Passion for supporting team objectives.

Responsibilities

• Lead a team to enhance customer experience aligned with the brand.
• Manage store performance focusing on improvements.
• Oversee recruitment, induction, training, and inclusive culture.

Skills

Coaching and motivating

Relationship building

Resilience

Passion for talent development

Job description

More About The Role

As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You’ll lead your team to ensure the store is a great place for people to work and shop!

Responsibilities

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand – always challenging and thinking of new ways to serve our customers better.
• Working hard to get the best out of your store’s commercial performance, treating it as if it was your own business, and always seeking ways to improve the offering.
• Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service.
• Building and managing relationships, understanding the important role your store plays in supporting the local community.

About You

Our Store Managers typically have prior experience in fast‑paced, service‑focused environments such as retail, convenience or the hospitality sector. This isn’t a mandatory requirement, but you’ll definitely need experience in the following.

• A passion for spotting and developing talent.
• Ability to coach, motivate and inspire to create a successful team culture.
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things.
• A passion for rolling up your sleeves to support the team in achieving the store objectives.
• High level of resilience and the ability to work through problems.

We are an equal opportunities employer and welcome applications from all sections of the community.

If you don’t meet every single requirement, don’t worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success, so not only will you receive excellent training, support and continued development, but we will also offer a competitive salary and superb benefits package which includes:

• 15% discount in Morrisons Daily and Morrisons Supermarket stores
• Contributory Pension
• 28 days holiday (inclusive of bank holidays)
• Access to Health & Wellbeing support

At Morrisons we’re really passionate about our people, and growing our own talent. That’s why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you’re ready to take the next step in your career, we’ll provide you with all the leadership and technical development to give you the opportunity to succeed.

Hours & Practicalities

As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working, with flexibility required. Some of our stores offer local post office services, so you may also be required to undergo a P250 check, which includes a financial check. Successful verification of this check by the Post Office is mandatory for employment commencement.

About The Company

Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and news agents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we’re always available when customers need us.

Next Steps

Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to determine if you are potentially suitable for the role.

Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage.

If you require a reasonable adjustment or support with your application, please contact (url removed)