Store Manager - Cannock - 42.5 Hours

Angling Direct; Cannock; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading fishing tackle retailer in the UK is seeking a passionate Store Manager for their Cannock store. The role involves overseeing daily operations, leading a team to provide exceptional customer service, and implementing business strategies to enhance profitability. Ideal candidates will have a solid background in retail, strong communication skills, and a love for fishing. Join a dynamic team dedicated to inspiring a love for angling while enjoying generous staff discounts.

Benefits

40% staff discount on Advanta

25% staff discount on other branded products

Qualifications

• Experience in a retail environment with a record of leading teams effectively.
• Knowledge of health and safety standards in a retail context.
• Ability to manage and resolve conflicts confidently.

Responsibilities

• Oversee daily store operations and lead the team.
• Implement strategies for customer engagement and profitability.
• Maintain compliance with health and safety requirements.
• Conduct performance appraisals and manage staff development.

Skills

Fishing product knowledge

Communication skills

Organizational skills

Teamwork

Customer service

Job description

Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey!

We are seeking a motivated individual to join our growing team as a Store Manager in our Cannock store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you!

Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.

If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!

What You Will Do

• Take full ownership of the day-to-day operations of the store. Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives
• Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability. Meet and exceed sales targets through effective training, motivation and mentoring of staff
• Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards
• Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures. Maintain excellent visual merchandising standards.
• Conduct regular performance appraisals, identify training needs and support career development. Manage and resolve any staff or customer issues, including complaints and grievances
• Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals. Liaise with the marketing team to implement and maintain marketing strategies

What We Are Looking For

• Passionate anglers with solid fishing product knowledge
• Knowledge of health and safety standards
• Experience of working in a retail environment with proven success in leading and motivating teams
• Strong communication and organisational skills with the ability to manage and measure work effectively
• Team players who are motivated to meet targets and achieve business goals
• Ability to build effective teams, motivate others and manage conflict with confidence

Why Join Us

• Join a team that loves angling and supports fellow anglers
• Be valued in a collaborative and supportive workplace
• Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts
• Grow, collaborate, and share your fishing passion in a thriving business
• Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation