Store Manager 40 hours - Permanent contract

American Vintage; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A retail brand in Greater London seeks a passionate individual to lead their store team. The role focuses on enhancing customer experiences, managing shop operations, and training staff to embody the brand's values. The ideal candidate should have a solid background in retail management and a commitment to surpassing goals. This position offers an engaging environment in Old Spitalfields Market, where the team of three thrives on collaboration and achievement.

Qualifications

• Experience in retail management with a focus on customer experience.
• Strong understanding of performance indicators.
• Ability to train and develop team members.

Responsibilities

• Provide a unique customer experience in the shop.
• Manage store operations and ensure compliance.
• Train and develop team skills.
• Promote brand values and commitments.

Skills

Customer service

Team management

Performance analysis

Visual merchandising

Job description

Following an internal mobility, we're looking for talented people to join our teams and develop our brand.

Come and join our shop located in Old Spitalfields Market.

The team is made up of 3 people.

1. Achieve and surpass your goals with passion

• Offer a unique, personalized customer experience
• Establish a relationship of trust and proximity with customers
• Take up business challenges to achieve different objectives
• Analyze performance indicators and implement resulting action plans

2. Pay attention to the details of your shop

• Respect visual merchandising guidelines and store cleanliness
• Ensure back-office management and compliance with processes (inventory, deliveries, restocking, stock, etc.)
• Participate in administrative tasks with the head office (recruitment, HR, cashier, banking, etc.).
• Manage our digital tools

3. Learn and transmit with enthusiasm

• Train and develop the skills of your team
• Convey the brand's values and DNA
• Continuously develop your product knowledge

4. Share our values and commitments

• Build, federate and develop the loyalty of your team
• Show solidarity and be ready to support your team
• Adhere to our values through transparent communication
• Be ambitious and surpass yourself every day