Store Manager

Toolstation; The Wells; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Tunbridge Wells is seeking a Store Manager to lead a team focused on delivering outstanding customer service. The ideal candidate will have experience in retail management, strong leadership skills, and a passion for team development. The position offers several benefits including 22 days of holidays, a pension scheme, and employee discounts. Join us to grow your career in a dynamic retail environment.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme

Life assurance

Bonus scheme

20% discounts across Travis Perkins companies

Qualifications

• Track record in developing high performing and engaged retail teams.
• Leading a team to deliver sales through superb customer service.
• Ability to build relationships and provide feedback.

Responsibilities

• Deliver great customer service and ensure high team engagement.
• Muck in with team tasks like deliveries and branch cleaning.
• Encourage a positive mindset and culture within the team.

Skills

Customer Focus

Team Leadership

Resilience

Flexibility

Communication

Job description

Overview

Store Manager in Tunbridge Wells • 40 hours per week

At Toolstation, we’re focused on developing your talents so you can grow with our business and become a future leader.

Day-to-day

• Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
• Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
• Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
• Asking questions and building relationships. Ensuring your team get the development they need, supporting future business growth and succession. Ensuring customers leave the branch with everything they need for the job.
• Leading. From the front, coaching, motivating and engaging your team to create a great place to work where engagement is key.
• Building a fun working environment. Maintaining product availability and branch standards, while making sure the branch is somewhere everyone loves coming to work.

What you’ll bring

• Knowledge. Track record in developing high performing and engaged retail teams.
• Hard work and passion. Leading a team to deliver sales through superb customer service and great results.
• A love of teamwork. Willing to muck in and develop future leaders.
• Customer Focus. Customer remains at the heart of everything you do.
• Resilience. Relentless determination to achieve results, coaching your team to deliver.
• Flexibility. Be available when your team need you, understand priorities and plan effectively.
• Yourself. Bring your whole self to work and let your personality shine.

What you’ll get

You’ll have opportunities to bring your personality and potential to work, with training and development including access to Toolstation Academy programmes. You’ll receive some of the best benefits in retail: 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, plus a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.

Toolstation: one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and part of Travis Perkins plc. Our store expansion programme and group breadth create opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.