Store Manager

Halfords; Southend-on-Sea; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Southend-on-Sea seeks an inspiring Store Manager to lead a dynamic team. You will foster a culture of professionalism and engage with customers to deliver outstanding service. Ideal candidates will have a proven track record in retail management and a strong focus on achieving sales targets. Benefits include annual leave, performance bonuses, discounts, and career progression opportunities. Join a company committed to inclusivity and excellence in customer service.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

25% discount on most products

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Proven experience as a Store Manager in a retail setting.
• Strong organizational skills and ability to build trust-based relationships.
• Experience in delivering sales and service targets.

Responsibilities

• Lead and engage your team to foster a professional selling culture.
• Drive sales performance and manage KPIs.
• Ensure compliance with Health and Safety and retail legislation.

Skills

Team leadership

Sales performance management

Customer service focus

Organizational skills

Effective communication

Tools

Microsoft Office

Job description

As a Store Manager at Halfords, you will be a dynamic leader who inspires, motivates, and engages your team to deliver an exceptional in-store experience aligned with our core values. In our fast-paced retail environment, no two days are the same, and you will adapt to changes while ensuring your team stays motivated and focused on meeting customer needs.

Key Responsibilities:

• Lead and engage your team to foster a professional selling culture, ensuring a fantastic customer journey with our products and services.
• Maintain high standards of service and compliance, creating a safe and commercially excellent store environment.
• Spend the majority of your time on the sales floor, actively participating in daily operations and encouraging teamwork.
• Drive sales performance, manage KPIs, and focus on achieving outstanding results to build your store’s reputation for excellence.

What We’re Looking For:

• Proven experience as a Store Manager in a retail setting, with strong organizational skills and the ability to build trust-based relationships.
• Background in a service-focused business, demonstrating effective management skills.
• Experience in delivering sales and service targets while influencing key performance indicators (KPIs).
• Skilled in recruiting, developing, and leading a high-performing team.
• Proficient in Microsoft Office applications.
• Ability to manage team deployment effectively, ensuring the right people are in the right roles.
• Strong focus on compliance with Health and Safety, GDPR, quality control, and retail legislation.

At Halfords, we value your unique priorities and offer a wide range of rewards and benefits, including:

• 6 weeks of annual leave.
• Quarterly performance bonuses.
• Opportunities for career progression within Halfords.
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and leisure activities.
• Family & Friends Discount Events throughout the year.
• Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme.
• Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance.
• 24/7 GP access year-round.
• Participation in our Share Save scheme with a 20% discount on shares.
• Health Cash Plan for wellness services and healthcare cost claims.
• Pension Scheme & Life Assurance.

We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to be part of our success story in getting the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.