Store Manager

HOLLAND AND BARRETT; Pennington; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading health and wellness retailer in Pennington seeks a Store Manager to lead their store team and drive exceptional customer experiences. You will be responsible for managing store operations, ensuring compliance with policies, and fostering a high-performance culture. The ideal candidate should possess strong leadership skills and a solid understanding of retail management. This position offers a competitive salary and various employee benefits, emphasizing the company's commitment to health and wellness.

Benefits

Monthly Performance Bonus

Up to 28-days Annual Leave

25% discount in store and online

Annual Product Allowance

Life Assurance

Exclusive discounts on well-known brands

Access to wellbeing resources

24/7 confidential support

Qualifications

• Proven leadership experience in a retail environment.
• Strong understanding of financial performance and drivers.
• Ability to make data-driven decisions.
• Passionate about health and wellness.

Responsibilities

• Lead and develop a high-performing store team.
• Create a customer-first environment.
• Drive commercial success through effective management.
• Ensure compliance with policies, standards, and safety.

Skills

Leadership

Retail management

Commercial awareness

Communication

Analytical skills

Customer service

Job description

Job Type: Permanent
Store Location: High Street, Lymington
Working Pattern: 38.75 hours per week
Salary: Up to £29,500 per annum (depending on experience)

What you’ll do:

• Lead and develop a high-performing store team, driving engagement, motivation, and results.
• Recruit, coach, and retain talent to build a culture of learning and performance.
• Create a customer-first environment that delivers an exceptional experience every time.
• Drive commercial success through effective management of sales, profit and loss, and store operations.
• Maintain strong stock accuracy, availability, and visual presentation standards.
• Ensure compliance with company policies, operational standards, and health & safety requirements.
• Execute marketing, promotions, and planograms with precision and consistency.
• Champion the use of technology to enhance both team performance and customer experience.
• Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
• Complete our Qualified to Advise training, so you can support customers with trusted expertise.

Who you are:

• A proven leader with experience managing teams and store operations in a retail environment.
• Commercially focused with a strong understanding of financial performance and business drivers.
• A confident communicator who leads with integrity and brings out the best in others.
• Analytical and solutions-oriented, with the ability to make data-driven decisions.
• Passionate about health, wellness, and developing your team to become trusted experts.
• Adaptable and organised, able to balance priorities in a fast-paced environment.

What we offer:

• Monthly Performance Bonus
• Up to 28-days Annual Leave
• 25% discount in store and online (plus free delivery)
• £/€50 Annual Product Allowance
• Life Assurance
• Exclusive discounts on well-known brands
• Access to ‘Wellhub’ with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.

Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.