Store Manager

Mandeville Recruitment; Bromsgrove; On-site; GBP 25,000 - 28,000; Full time

Job summary

A charity retail organization in Bromsgrove seeks a Store Manager to lead a motivated team in driving sales and delivering exceptional customer service. The ideal candidate will bring retail management experience, strong leadership skills, and a passion for community impact. This full-time, permanent position offers a competitive salary between £25,000 and £28,000, highlighting the importance of retail in making a real difference.

Qualifications

• Proven experience as a Store Manager or similar role in retail.
• Strong leadership and communication abilities.
• Hands-on approach and commercial mindset.

Responsibilities

• Lead and motivate a team of staff and volunteers.
• Drive sales and achieve budget targets.
• Ensure excellent customer service is delivered.

Skills

Staff training and motivation

Sales driving

Customer service excellence

Visual merchandising

Communication skills

Commercial awareness

Job description

Store Manager – Charity Retail
Location: Bromsgrove
Salary: £25,000 – £28,000 per annum (DOE)
Contract: Full Time, Permanent

Key Responsibilities

• Lead, train and motivate staff and volunteers
• Drive sales, KPIs and budgets
• Deliver excellent customer service
• Maximise Gift Aid and donations
• Maintain high standards of visual merchandising and housekeeping
• Manage stock processing, replenishment and rotation
• Ensure compliance with Health & Safety and company procedures
• Act as an ambassador within the local community

About You

• Experience as a Store Manager / Shop Manager / Retail Manager
• Confident people leader with strong communication skills
• Commercially minded and hands-on
• Comfortable with manual handling
• Flexible to work weekends
• Passionate about charity retail and community impact

Desirable

• Charity retail experience
• Volunteer management experience
• Knowledge of Gift Aid

Apply now to join a purpose‑driven organisation where retail makes a real difference.

Mandeville is acting as an Employment Agency in relation to this vacancy.