Store Manager

British Heart Foundation; Bracebridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A charitable organization is seeking a Store Manager to oversee store performance and lead a diverse team. You will maximize sales through both physical and digital channels. Ideal candidates have a strong background in customer-facing roles and demonstrate excellent leadership skills. The position offers competitive benefits, including extensive leave and a health cash plan.

Benefits

38 days annual leave

Wagestream - early access to wages

25% staff discount

Health cash plan

Pension with employer contribution

Qualifications

• Experience working in a customer facing role in retail, hospitality or service industry.
• Experience of leading, motivating and developing teams.
• Ability to achieve sales targets.
• Understanding of budgets and P&L.

Responsibilities

• Accountable for store performance and achieving targets through physical and digital channels.
• Lead, motivate and develop a diverse team to deliver results.

Skills

Customer service

Team leadership

Commercial awareness

Sales target achievement

Proactive initiative

Job description

Overview

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

Responsibilities

• Accountable for store performance and achieving targets through physical and digital channels.
• Lead, motivate and develop a diverse team to deliver results.

Qualifications and experience

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L
• Flexibility to work weekends and bank holidays on a rota basis; full flexibility required

About the organisation

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Benefits

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers