Stockroom Assistant 35h

ARKET; City Of London; On-site; GBP 22,000 - 25,000; Full time

Job summary

A well-known retail brand seeks a Stockroom Assistant in Covent Garden. The role involves organizing stock, ensuring availability, and training colleagues. Ideal candidates are customer-focused, adaptable, and eager to learn. A full-time commitment of 35 hours per week is required, with attractive employee benefits including a 25% discount across all brand products.

Benefits

25% staff discount

H&M Incentive Program

Development opportunities

Qualifications

• Enjoy engaging with people and committed to delivering excellent service.
• Proactive and driven to take initiative and get things done.
• Open to feedback and looking for growth opportunities.

Responsibilities

• Receive and process stock deliveries and shop floor replenishment.
• Create a highly organized stockroom following best practices.
• Implement commercial activities including sales in the stockroom.

Skills

Customer-focused

Adaptable and flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

English language skills

Job description

Company Description

ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.

Job Description

As the Stockroom Assistant, you play a crucial role in ensuring that our back‑of‑house is organised and finely tuned for optimal performance. By maintaining high standards and implementation of correction routines, you directly contribute to elevating both direct and indirect customer‑service experiences. Your partnership with the management team is key to boosting profitability through smart logistics and efficient store operations. Together, we’re not just running a store, but crafting an engaging and profitable store experience.

Key Responsibilities

• Receive and process stock deliveries and shop floor replenishment
• Create a highly organized stockroom following store operations best practices
• Ensure size availability on the shop floor together with the Store Management team
• Implement commercial activities including sales in the stockroom
• Train all colleagues on store logistic training and best practices

Qualifications

• Customer‑focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action‑oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
• English language skills

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

Additional Information

This is a full‑time position with a contract of 35 hours a week available in our Covent Garden store. Please apply by sending in your CV in English as soon as possible.

Benefits

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands — available both in‑store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.