Steward Supervisor

Radisson Blu Manchester Airport; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel in Manchester is seeking a Steward Supervisor to oversee the stewarding department. The role involves supporting smooth operations in a busy kitchen environment, enhancing guest experiences, and supervising the stewarding team. Candidates should have experience in hospitality and strong communication skills. This position offers an opportunity to be part of a dynamic team dedicated to excellence in service, ensuring memorable moments for guests.

Qualifications

• Experience in a supervisory role within the hospitality industry.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Supports the smooth running of the stewarding department.
• Works proactively to improve guest satisfaction.
• Delivers on plans and objectives for stewarding initiatives.
• Supervises the stewarding team fostering a culture of growth.
• Ensures cost and inventory control.

Job description

Do you like to get your hands dirty and thrive on delivering a Wow Factor? Can you be our Hygiene Hero and the sparkle in our Kitchen? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy their stay!

Our Stewarding Team is the backbone of the Kitchen and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Steward Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Steward Supervisor :

• Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments to focus on delivering all aspects of the guest food & beverage experience throughout the Hotel to the highest level
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Delivers on plans and objectives where stewarding initiatives & hotel targets are achieved
• Supervises the stewarding team fostering a culture of growth, development and performance within the department
• Accountable for ensuring that costs and inventory are controlled, that producti...