Station Support Officer- Newcastle

British Transport Police; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public safety organization in Newcastle upon Tyne is seeking a dependable Station Support Officer to assist in the day-to-day station operations. You will support the Officer in Charge with tasks such as monitoring supplies, managing vehicle repairs, and ensuring compliance with Health and Safety regulations. The ideal candidate has strong organizational skills, proficiency in MS Office, and the ability to stay calm under pressure. This role offers a dynamic work environment where no two days are the same.

Qualifications

• Previous administrative experience with demonstrable organizational abilities.
• Ability to monitor station supplies and manage orders effectively.
• Experience in carrying out Health and Safety checks.

Responsibilities

• Support the Officer in Charge with station engagement.
• Monitor and place orders for station supplies.
• Carry out monthly vehicle mileage and maintenance checks.

Skills

Organizational ability

Proficiency in MS Office

Calm under pressure

Attention to detail

Job description

Are you a highly organized, proactive individual who thrives in a dynamic environment? We're looking for a dependable and detail-focused Station Support Officer to assist the Officer in Charge (OIC) in the smooth day-to-day running of the station. This is a varied and rewarding role where no two days are the same. You'll be at the heart of station operations, supporting across multiple areas including governance, procurement, property management, and corporate services.

Responsibilities and Qualifications

• Provide support to OIC to assist with station engagement and collating information when required.
• Provide support to the OIC and other managers to ensure that information is stored, accessed and shared in line with Information Management policy.
• Monitor station supplies, placing orders and monitoring progress of orders and purchases.
• Carry out monthly vehicle mileage and logbook checks; arrange vehicle repairs and maintenance.
• Carry out regular building checks and report to the facilities management provider, escalating when necessary.
• Carry out Health and Safety checks in line with guidance.
• Proficient in MS Office applications.
• Excellent standard of planning and organisational ability.
• Ability to remain calm whilst working under pressure, dealing with members of the public or to demanding deadlines, whilst maintaining a flexible approach.
• Previous administrative experience with demonstrable organisational ability and attention to detail.

About BTP

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the 'Guardians of the Railway,' putting passenger safety at the heart of what we do. Our values are simple: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day. At BTP, we are committed to fostering an inclusive workplace where everyone feels valued. We believe diversity drives innovation and better decision-making. Our roles are open to everyone, and we encourage applications from underrepresented groups, including Black, Asian, and minority ethnic candidates, women, LGBTQI+ individuals, people with disabilities, and those who are neurodiverse. As part of our commitment we operate a 'Disability Confident Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.