Starbucks Shift Supervisor

EG Group; Brentwood; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food and beverage company in Brentwood seeks a Starbucks Shift Supervisor to oversee store operations. This role involves supervising staff, ensuring excellent customer service, and maintaining food safety standards. Ideal candidates will have previous supervisory experience, though those with a background in hospitality or retail are encouraged to apply. You'll enjoy a range of benefits including discounts, bonuses, and professional development opportunities.

Benefits

30% EG Starbucks Discount

24/7 Virtual GP & Wellbeing Service

Employee Assistance Program

Quarterly Bonus Incentive

Guaranteed Contracted Hours

Free Beverage on Shift

Life Assurance

Learning & Development Opportunities

Recognition Rewards

Qualifications

• Supervisory experience is preferred, but hospitality or retail experience is welcomed.
• Ability to lead and motivate a team.

Responsibilities

• Supervise and delegate tasks to colleagues.
• Ensure timely completion of duties and promote excellent customer service.
• Assist Store Manager with stock control and record-keeping.
• Participate in food preparation and maintain safety compliance.
• Lead by example and cover during busy periods.

Skills

Supervision

Customer Service

Team Leadership

Retail Experience

Job description

Role : Starbucks Shift Supervisor

Location : Brentwood, CM13 3LL

Hours : Hours to suit your lifestyle

Hourly Rate : £13.05 per hour

Bonus Scheme : Quarterly Bonus Incentive!

Company : EG Group

• Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview

Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• 24 / 7 Virtual GP & Wellbeing Service.
• Employee Assistance Program.
• Quarterly Bonus Incentive —work hard and reap the rewards!
• Guaranteed Contracted Hours.
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Career Progression Opportunities.
• Access to the Learning Hub, featuring the world's largest online course library!

A typical day as a supervisor

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
• Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
• Prepare coffee, food and other beverages in line with formula standards.

Got what it takes?

Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.

Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to with the reference ‘Starbucks Shift Supervisor – East Horndon - 116020'