Stage AV Manager

V.Group; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cruise company is seeking a Stage/AV Manager to oversee audio, video, and lighting systems onboard a vessel. The role involves managing AV equipment, ensuring high-quality distribution, and supporting various events. Successful candidates will have strong troubleshooting skills and experience with AV systems. The position may involve guest interaction and management meetings. This is a unique opportunity to work in a dynamic maritime environment.

Qualifications

• Experience in managing AV systems onboard vessels.
• Proactive approach to system maintenance and troubleshooting.
• Ability to oversee and manage audio/visual presentations.

Responsibilities

• Ensure seamless operation of all AV systems onboard.
• Manage AV equipment within server rooms responsible for IPTV.
• Oversee high-quality sound distribution and video routing.

Skills

AV equipment management

Troubleshooting

Audio mixing

Video distribution

Lighting control

Guest relations

Tools

Soundcraft audio mixers

Tesira systems

Dante sound systems

Aurora VLX encoders

LightShark LS1 board

Job description

Stage/AV Manager for Swan Hellenic Cruises

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

V.Ships Leisure is looking for Stage/AV Manager on behalf of Swan Hellenic Cruises.

Key Responsibilities

The AV/Stage manager is tasked with ensuring the seamless operation of all AV systems onboard, including audio, video, lighting, and IPTV services. Support/ensure flawless operation all kind of presentations, lectures onboard the vessel. Manage background music, arrange karaoke evenings and DJ events if needed. This role requires a proactive approach to system maintenance, troubleshooting, and coordination with the IT team.

System Maintenance & Troubleshooting

• Manage AV equipment within Server Rooms (DK5 and DK7) with responsibility for the IPTV rack, Tesira servers, Dante sound systems, and Luxul AV switches.
• Maintain and configure VLAN 40 (Bazeport) and VLAN 41 (AV-over-IP), ensuring effective data flow and connectivity.
• Utilize the Bazeport admin portal for content management, scheduling, and STB configuration on public and in-suite TVs.
• Respond to system malfunctions, coordinating with IT for troubleshooting network-related issues impacting AV performance.

Audio & Video Distribution

• Oversee Tesira and Dante audio systems across public areas, including Observation Lounge, Club Lounge, and Restaurant, ensuring high‑quality sound distribution.
• Operate Soundcraft audio mixers for live events and performances, managing audio from stage inputs through Tesira and Dante networks.
• Manage video distribution using Aurora VLX encoders and decoders to route video signals from the Broadcast Center to LED walls, PopUp TVs, and other public displays.

Touch Panels & Lighting

• Configure and operate touch panel interfaces across public spaces to control audio, video, and lighting settings.
• Control DMX lighting in lounges and pool areas using LightShark LS1 board and Bstation2 PoE DMX controllers for stage and ambient lighting.

Documentation & Compliance

• Maintain up‑to‑date AV documentation, including network maps, VLAN configurations, and IP assignments for all AV devices.
• Submit monthly Work Registration Forms accurately and on time.
• Attend and contribute to Hotel management meetings as required.
• Support continuous improvement by recommending AV system optimizations and sharing knowledge with the Hotel Director.

Other Duties and Responsibilities

• Assist in Expedition/Destination activities as directed by the Hotel Director.
• Participate in guest interaction activities, such as attending and socializing at guest functions, as per company policy.
• Ensure the responsible use and maintenance of all company property related to AV systems.