SRAP Housing and Recertification Specialist

Delaware State Housing Authority; Dover; On-site; GBP 80,000 - 100,000; Full time

Job summary

A state housing agency in Dover seeks a Housing and Recertification Specialist responsible for ensuring compliance with housing regulations. The role involves conducting inspections, interviewing tenants for the rental assistance program, and maintaining comprehensive tenant files. Ideal candidates should have knowledge of housing quality standards and strong communication skills. Benefits include health, vision, dental insurance, and retirement plans, along with up to 15 days of vacation and sick leave.

Benefits

Health insurance

Retirement plan

Tuition assistance

Paid holidays

Sick leave

Qualifications

• Knowledge of physical inspections of residential housing units.
• Ability to learn and apply housing inspection standards.
• Ability to observe, document and report housing conditions accurately.

Responsibilities

• Conduct on‑site technical housing inspections.
• Interview tenants for continued eligibility.
• Assist in outreach and orientation for new property owners.

Skills

Knowledge of federal, state and local regulations

Skill in maintaining effective working relationships

Ability to evaluate issues

Skill in collecting and analyzing data

Ability to communicate effectively

Job description

SRAP Housing and Recertification Specialist

Office Location: Dover

Opening Date: 01/08/2026 Closing Date: 01/22/2026

Looking for a career with excellent benefits. As part of the DSHA team you will have immediate access to health, vision, dental insurance, vacation and sick leave, paid holidays, tuition assistance, fitness reimbursement, retirement plan, and more, while working to further DSHA’s mission of providing safe, affordable housing.

This non‑state position is responsible for Housing Quality Standards (HQS) inspections on housing units throughout the state of Delaware participating in the State Rental Assistance Program (SRAP) rental subsidy program to ensure compliance with federal and state requirements. The specialist travels statewide to conduct on‑site evaluations, documents deficiencies, verifies corrective actions, interviews SRAP participants for annual recertifications, reviews lease agreements, and completes Housing Assistance Payment (HAP) contracts. The specialist provides guidance to property owners and program participants regarding HQS requirements and SRAP program regulations.

Principle Accountabilities

• Conduct on‑site technical housing inspections to ensure units comply with SRAP HUD Housing Quality Standards (HQS) and the State Housing Code; notify owners of results and recommendations via letter.
• Schedule re‑inspections to meet regulatory deadlines.
• Interview tenants to obtain participation‑supplied and third‑party verification used to determine continued eligibility and subsidy amount based on family composition and income.
• Complete SRAP and HQS inspections and conduct lease negotiations for units initially entering the program.
• Explain program procedures and policies to new property owners and tenants.
• Maintain comprehensive computerized tenant files, ensuring accurate data entry and submission of third‑party verification forms.
• Prepare and complete annual certifications in the Easy Housing software program.
• Interact with state, federal, and local agencies, applicants, residents and the general public.
• Identify unusual housing or social conditions and make referrals to Child Protective Services, Department of Natural Resources and Environmental Control, Division of Aging, or other appropriate agencies.
• Assist in outreach and orientation for new property owners.
• Conduct informal reviews and hearings to review appeals of ineligible applicants and participants.
• Provide professional training for new staff members on SRAP, HCV Easy Housing, inspections, tenant interviewing, and administrative procedures.

Knowledge, Skills and Abilities

• Knowledge of federal, state and local regulations as they apply to SRAP, HUD Housing Quality Standards, and the State Housing Code.
• Knowledge of interviewing methods and gathering, arranging, formatting and distributing information.
• Knowledge of mathematical calculations.
• Skill in maintaining effective working relationships with outside agencies and organizations.
• Skill in collecting and analyzing data to make appropriate recommendations.
• Skill in maintaining records, files and preparing routine correspondence and reports.
• Ability to work effectively with a diverse group of people, including the elderly and the mentally and physically disabled.
• Ability to verify accuracy of information, resolve disputes and discrepancies, and follow up on outstanding activities.
• Ability to evaluate issues, explain rules and regulations, and communicate effectively both orally and in writing.

Minimum Qualifications

• Knowledge of physical inspections of residential housing units; preference for those with HQS inspection experience.
• Ability to learn and apply housing inspection standards, policies and procedures.
• Ability to observe, document and report housing conditions accurately.
• Ability to work in varied environmental conditions and remote settings.
• Ability to communicate effectively.
• Knowledge of gathering, organizing, formatting and distributing information.
• Knowledge of office/record‑keeping practices, procedures and document maintenance.

Employment Requirements

Successful completion of a criminal background screening and a valid driver’s license is required.

Benefits

Benefits include up to 15 vacation days, 15 sick days, 13 paid holidays, a liberal retirement benefit, immediate access to health, short‑term and long‑term disability, life insurance, voluntary dental and vision, and various supplemental options.

Application Procedures

Applications must be completed by the closing date on our website. For additional information or to apply, visit the employment section of our website.

DSHA is an affirmative action and equal opportunity employer. DSHA provides an employment environment that supports and encourages the application of all persons without regard to race, color, religion, age, sex, national origin, disability status, genocide-affirmed veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302‑739‑4263 or 888‑363‑8808 with any questions or requests. TTY/ ASCII/ VOICE/ VCO users may utilize the Telecommunications Relay Service (TRS) at 800‑676‑3777.

Direct deposit of pay is a condition of employment. Failure to agree to participate in direct deposit will result in the withdrawal of the offer of employment. DSHA has a lag pay system.