Sr. Sales Operations Associate, UK

Uber; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global transportation company is seeking a Senior Associate for Delivery Commercial Operations in London. This role involves supporting sales operations, managing business cadences, and analyzing performance. Candidates should have over 5 years’ experience in sales operations, strong analytical skills, and proficiency with CRM tools such as Salesforce. This position requires collaboration across multiple departments to drive efficiency and growth.

Qualifications

• 5+ years supporting a divisional Sales Operations function.
• Prior experience working across multiple organizational functions.
• Strong verbal and written communication skills.

Responsibilities

• Support the definition and implementation of sales support systems.
• Own quantitative analysis of the performance of sales teams.
• Manage the weekly, monthly, quarterly and annual business cadences.

Skills

Sales Operations expertise

Strong analytical skills

Stakeholder management skills

Intermediate proficiency in SQL

CRM tools knowledge (e.g., Salesforce)

Education

MBA or higher degree in economics, math, business or similar discipline

Tools

G-suites

Salesforce

Job description

About the Role

We are looking for an outstanding team player to join our Delivery Commercial Operations EMEA team as the Senior Associate, Delivery Commercial Operations for UK. The ideal candidate is passionate about designing and building creative solutions to our most complex problems. The DCO Associate partners closely with the Head of Acquisition and Expansion and their +1s, XFN leaders to assist in driving rhythm of business, predictability in reporting, analyzing business trends, devising local GTM strategies and leading growth initiatives. The ideal candidate has sales operations expertise, broad technical skills on CRM, sales tooling, data analytics and can assist the sales managers and sales reps in running their day to day business.

This role is responsible for supporting the commercial operating cadences, including WBR, MBR, QBR, pipeline management and forecast, top deals review, and other cadenced reporting and metrics. This role will drive the design of business requirements documents for improvements to our organizational tooling and processes, as well as design and execute experiments to drive growth or efficiencies.

What the Candidate Will Do

• Support the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business.
• Own quantitative analysis of the performance of the sales teams
• Manage the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, finance, HR, Strategy & Planning, Ops and other stakeholders
• Lead special projects to drive operational efficiency

Basic Qualifications

• 5+ years supporting a divisional Sales Operations function with 100+ Account Executives and Sales Managers
• Experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Prior experience working across multiple organizational functions, such as variable compensation, pipeline management, sales forecasting, quota setting, market segmentation, and GTM strategy.
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required.
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.
• Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
• Intermediate + proficiency in SQL, G-suites, and CRM tools such as Salesforce.

Preferred Qualifications

• Experience working in a high-growth B2B company
• MBA or higher degree in economics, math, business or similar discipline
• Proven ability to influence with and without explicit authority, strong listening skills
• Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture
• Ability to operate successfully in a lean, fast-paced organization
• Ability to scale quickly
• Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].