Sr. IT Operations Engineer

LogicGate; United Kingdom; Hybrid; GBP 74,000 - 94,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking a Sr. IT Operations Engineer to enhance and secure internal technology solutions. Responsibilities include managing Okta integrations, troubleshooting technical issues, and automating workflows. The ideal candidate will have strong experience in IT operations, especially with Okta and cloud environments, alongside a passion for secure practices. This position offers a competitive salary ranging from $100,000 to $125,000, a hybrid work model, and generous benefits.

Benefits

Equity options

Flexible health and wellness benefits

Generous PTO

Paid volunteer hours

Qualifications

• 4+ years of IT operations experience with 2+ years focused on Okta administration and integrations.
• Hands-on experience configuring SAML, SCIM, JIT, and OAuth.
• Experience with tools like ChatGPT and GitHub Copilot.

Responsibilities

• Top-level escalation for technical issues across all internal SaaS platforms.
• Managing Okta integrations with core applications like Google Workspace and Atlassian.
• Troubleshooting identity- and access-related escalations.

Skills

IT operations experience

Okta administration

GCP expertise

AWS experience

RBAC design

Troubleshooting skills

Documentation skills

AI integration

Education

Okta Certified Administrator

4+ years of IT operations experience

Tools

Okta

Zscaler ZIA

Google Workspace

Atlassian

JAMF

Job description

Overview

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs.

At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

We are looking for a highly motivated Sr. IT Operations Engineer to join our Information Security & Technology team. This role is essential for scaling LogicGate’s internal technology through secure, integrated, and automated solutions. The ideal candidate will be the top-level escalation point for complex technical issues and play a critical role in the secure design, implementation, and governance of our internal systems.

How you will spend your time

You will collaborate across IT and Security functions, working with teams across the business to mature our access management practices, automate workflows, and ensure least privilege principles are upheld.

• Top-level escalation for technical issues across all internal SaaS platforms and endpoints.
• Driving technical administration and configuration management in a fully cloud-based, remote-first environment.
• Leading and maintaining Okta integrations with core applications, including Paylocity, Google Workspace, Atlassian, and 1Password.
• Configuring and managing SAML, SCIM, and OAuth integrations in alignment with zero trust and least privilege access principles.
• Developing and managing RBAC frameworks, including building and maintaining automated user provisioning via Paylocity sync and Okta Workflows.
• Designing and supporting secure authentication architecture using tools such as Zscaler ZIA, Okta, and JAMF.
• Lead, scale, and support AI and automation workflows. Including operationalizing AI tooling, evaluating AI vendors, and implementing AI-enhanced IT workflows and copilots across internal systems
• Support the SCIM bridge hosted on GCP, ensuring connectivity and security for user provisioning.
• Assist in the setup and management of VDI workspaces in AWS, working with InfoSec and Engineering for secure access and monitoring.
• Troubleshooting identity- and access-related escalations and ensuring continuous improvement in IT service delivery.
• Automating provisioning, deprovisioning, and entitlement review workflows using Okta Workflows and Zapier integrations.
• Producing internal technical documentation and ensuring knowledge sharing with support teams.
• Partnering with InfoSec to audit, review, and remediate access control policies across the SaaS ecosystem

Requirements

• 4+ years of IT operations experience with 2+ years focused on Okta administration and integrations.
• Okta Certified Administrator or higher certification (e.g., Professional or Consultant).
• Experience with GCP (especially around hosted services like SCIM bridges) and AWS (specifically setting up secure VDI workspaces)
• Hands-on experience configuring SAML, SCIM, JIT, and OAuth.
• Working with tools like ChatGPT, GitHub Copilot, Atlassian Intelligence, or experience integrating AI APIs for internal workflows
• Proficiency in RBAC design and implementing least privilege access models.
• Experience with user sync, attribute mapping, and profile mastering.
• Familiarity with Zscaler ZIA for access and policy management.
• Experience with Okta Workflows and integration automation platforms like Zapier.
• Deep knowledge of JAMF, Google Workspace, Atlassian, and how SaaS platforms integrate.
• Strong documentation, troubleshooting, and communication skills.
• A passion for scalable and secure IT practices that empower a distributed team.

Compensation

The anticipated base salary range for the role is $100,000 - $125,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Hybrid Workplace

LogicGate’s Hybrid Workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.

Total Rewards

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. This includes competitive salary and variable compensation plans, equity options, flexible health and wellness benefits, generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employee growth is supported through formal and informal development programs, including LinkedIn Learning, People Leader training, and our Mentorship Program.

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values: Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar. We are committed to an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work. We invite you to engage with our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, Women in LogicGate) and participate in conversations that foster an inclusive culture. We also support volunteerism with paid hours and company-wide charitable activities. We are proud to be recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more.

Equal Opportunity LogicGate is proud to be an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other classification protected by law.