Sprinkler Service Engineer

Johnson Controls; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fire safety solutions provider in Manchester seeks a Field-Based Sprinkler Service Engineer. You will service fire suppression systems, ensuring compliance with safety standards while providing exceptional customer service. Candidates should have proven experience in mechanical fire suppression, strong communication skills, and a UK driving license. This role offers comprehensive training and a company vehicle for work-related travel.

Benefits

Full uniform and PPE

iPad and mobile phone

Comprehensive tool kit

Company van and fuel card

Qualifications

• Proven experience in servicing mechanical fire suppression systems.
• Reliable and self-motivated with the ability to work independently.
• Strong communication and relationship-building skills.
• A full UK driving license.

Responsibilities

• Test, maintain, and fault-find on a variety of sprinkler systems.
• Ensure compliance with LPC/FM standards.
• Provide a first-class customer experience through excellent service.
• Build strong customer relationships and identify sales opportunities.

Skills

Servicing mechanical fire suppression systems

Strong communication skills

Relationship-building skills

Problem-solving skills

Job description

Field-Based Sprinkler Service Engineer

As a Field-Based Sprinkler Service Engineer, you will be responsible for servicing fire suppression systems for our valued customers in Manchester area. Your role will involve ensuring a safe and secure workplace, contributing to our Zero Harm environment, and meeting performance-based KPIs, including deficiency and revenue targets.

Key Responsibilities

• Test, maintain, and fault-find on a variety of sprinkler systems—including wet, dry, alternate, pre-action, deluge, and foam systems—as well as hose reels, hydrants, dry risers, and their water supplies.
• Operate diesel and electric pumpsets.
• Ensure compliance with LPC/FM standards by completing electronic reports and handover certificates.
• Provide a first-class customer experience through excellent service, effective problem-solving, and prompt fault resolution.
• Build strong customer relationships and identify sales opportunities, earning personal rewards for your efforts.

What We’re Looking For

Essential

• Proven experience in servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated with the ability to work independently and as part of a team.
• Strong communication and relationship-building skills.
• A full UK driving licence.

Preferred

• Basic understanding of Fire Indicating Panels
• Ability to carry out repair works
• Basic computer skills (Word, Excel, PDF) for preparing reports

What We Provide

• Full uniform and PPE
• iPad and mobile phone
• Comprehensive tool kit
• Company van and fuel card for work-related travel

This role offers the opportunity to work with a dynamic team, develop your skills, and make a meaningful impact in the fire suppression industry. If you’re passionate about fire safety and customer service, we’d love to hear from you!