Spectator Experience Lead for Major Sporting Events

Trivandi Ltd; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading event management firm is looking for a Spectator Services Manager in Glasgow to lead the planning and delivery of services across multiple venues. This role involves developing crowd flow plans and ensuring compliance with safety standards while managing a diverse team during high-pressure events. The candidate must have substantial experience in large-scale sporting events. A comprehensive understanding of crowd management, communication, and project management skills are essential for ensuring an exceptional and inclusive experience for all attendees.

Qualifications

• Substantial experience in delivering spectator services for large-scale events.
• Ability to recruit, train, and lead teams in high-pressure environments.
• Expertise in crowd management and accessibility solutions.

Responsibilities

• Plan and deliver spectator services at competition venues.
• Manage real-time operations and coordinate incident responses.
• Develop training materials for staff and volunteers.

Skills

Integrated planning and delivery of spectator services

Project management

Crowd management expertise

Communication skills

Ability to lead diverse teams

Job description

A leading event management firm is looking for a Spectator Services Manager in Glasgow to lead the planning and delivery of services across multiple venues. This role involves developing crowd flow plans and ensuring compliance with safety standards while managing a diverse team during high-pressure events. The candidate must have substantial experience in large-scale sporting events. A comprehensive understanding of crowd management, communication, and project management skills are essential for ensuring an exceptional and inclusive experience for all attendees.