Specialist Support Worker

The Salvation Army; Newcastle upon Tyne; On-site; GBP 24,000 - 30,000; Full time

Job summary

An international charitable organization seeks a Specialist Support Worker in Newcastle upon Tyne. The role involves providing high-quality frontline services to victims of human trafficking, delivering tailored support, and collaborating with various agencies. Ideal candidates will have experience in supported accommodation, possess a relevant qualification, and demonstrate excellent communication skills. This role is vital in helping vulnerable individuals regain control over their lives, working within a multi-agency framework.

Qualifications

• Extensive experience in a supported accommodation environment.
• Willingness to work towards required qualifications.
• Experience working with vulnerable clients in relevant programmes.

Responsibilities

• Provide high-quality frontline service to victims of human trafficking.
• Conduct risk assessments and create Person-Centred Support Plans.
• Deliver holistic support and identify appropriate client support.

Skills

Excellent people skills

Understanding of legislation relating to Health and Safety

Good written and verbal communication

Ability to work independently and as part of a team

Education

Level 3 NVQ qualification or equivalent

Job description

Job Overview

Working hours: 40 hours per week with participation in on‑call duties, including evenings and weekend work.

Do you like a challenge? A unique and exciting opportunity has presented itself within the Anti‑Human Trafficking and Modern Slavery Operation Unit in Newcastle. We are looking for a flexible and highly motivated person with exceptional people skills who relishes the opportunity to empower vulnerable individuals to regain control of their lives.

Key Responsibilities

The role of Specialist Support Worker is fundamental to the Salvation Army's desire to help vulnerable clients achieve positive outcomes. As a Specialist Support Worker, you will provide a high‑quality frontline service to victims of human trafficking, including sexual exploitation, domestic servitude, forced labour and other forms of exploitation. You will deliver a service to those at highest risk as well as work within a multi‑agency framework including the Home Office, police, medical practitioners, local authorities, housing providers, legal representatives, etc.

Requirements

• Extensive experience working within a supported accommodation environment
• Level 3 NVQ qualification or equivalent in a related field, or willingness to work towards it
• Understanding of legislation relating to Health and Safety and safeguarding of clients and staff
• Ability to work within the Christian ethos of The Salvation Army
• Experience of working with vulnerable clients in programme areas associated with the specialism
• Conduct risk assessments, devise Person‑Centred Support Plans and facilitate methods to promote client engagement and successful outcomes
• Deliver a client‑focussed service which undertakes holistic support needs, risk assessments and identifies appropriate support
• Good written and verbal communication skills
• Ability to successfully work independently and within a team

Please note: Due to confidentiality of the project, the service specific location will be disclosed to successful candidates only.