Spa Waiter- Coworth Park

Coworth Park; Ascot; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel in Ascot is seeking a Spa Waiter to provide an exceptional guest experience. You will support station management and ensure guest needs are met with creativity and flexibility. Ideal candidates possess strong communication skills and a dedication to outstanding service. The role offers competitive benefits including employee bonuses and training opportunities.

Benefits

Fantastic Employee bonus scheme

Complimentary & discounted stays

50% F&B discount at selected venues

Vibrant social events

Various high street and online shop discounts

Training and development opportunities

Bonus for employee referrals

Access to well-being advice

Qualifications

• Ability to deliver a 5-star experience.
• Flexibility and creativity in dealing with guest requests.
• Comfortable communicating in English.

Responsibilities

• Deliver the ultimate 5-star experience for guests.
• Support supervisors and manage station effectively.
• Address special requests and challenges throughout the day.

Skills

Communication skills

Strong customer service ethic

Job description

Join us

as a Spa Waiter at Coworth Park, recently recognised as one of The

Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to

build and nurture a culture where inclusiveness is part of our DNA, reflected

in our values of passion, personality, respect, working together, and

creativity. We believe that a variety of perspectives enriches our culture and

drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Waiter you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll get

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary & discounted stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including a Winter ball
• Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities
• Up to £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

What you’ll do

You’ll love what you do and take pride in delighting our guests :

• You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their day. This will include supporting supervisors in running a station, greeting guests and menu knowledge all to ensure our guests receives nothing but the best experience.
• You’ll also show flexibility and creativity in dealing with our guests’ special requests and in dealing with challenges that may arise during the day.

The items shared are the essence of a day in the life of a Spa Waiter, but we’ll make sure you are provided with specifics on how we care for our hotel.

What you’ll bring

• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Spa Waiter you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at [e-mail]