Spa Treatments Lead: Hospitality & Team Coach

Thwaites; Knutsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality company in the UK is seeking a Spa Treatments Assistant Manager to lead a dynamic team ensuring high-quality Spa experiences for guests. The role requires exceptional interpersonal skills and experience in maintaining customer service standards. Ideal candidates should thrive in customer-led environments, actively motivate their teams, and manage Spa operations efficiently. This position offers opportunities for career progression along with a supportive work culture.

Benefits

Training and support for career progression

Access to 40% of wages as earned

Regular tips

28 days annual leave, rising to 33

Free meal on duty

Discounted accommodation and food

Free gym access

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Free car parking

Pension and life assurance

Long service awards

Qualifications

• Experience in a Spa or hotel setting is preferred.
• Friendly and personable demeanor.
• Ability to maintain high standards.

Responsibilities

• Provide high-quality Spa treatments and maintain stock control.
• Train and support Spa Therapists.
• Lead and motivate team members.

Skills

Interpersonal skills

Team leadership

Customer service

Sales initiatives

Hospitality

Job description

A hospitality company in the UK is seeking a Spa Treatments Assistant Manager to lead a dynamic team ensuring high-quality Spa experiences for guests. The role requires exceptional interpersonal skills and experience in maintaining customer service standards. Ideal candidates should thrive in customer-led environments, actively motivate their teams, and manage Spa operations efficiently. This position offers opportunities for career progression along with a supportive work culture.