Spa Therapist, Malmaison

Malmaison Hotel Du Vin Holdings Limited; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel spa in Birmingham is seeking a Weekend Spa Therapist to provide high-quality treatments and enhance guest experiences. Responsibilities include carrying out various spa treatments and ensuring exceptional customer service. The position offers competitive pay of £12.50 per hour, alongside numerous employee benefits, including discounts on stays and dining at affiliate locations. Join a company committed to sustainability and employee well-being.

Benefits

Discounted staff room rates

Discounted friends and family room rate

35% off dining bills

Fully funded apprenticeship programmes

High Street discounts

Cycle to work scheme

Healthcare cash plans

Referral scheme bonuses

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Passionate about delivering spa treatments and hospitality.
• Eager to learn about products and gain experience in a high-end spa.

Responsibilities

• Carry out a range of spa treatments to a high standard.
• Supervise the team to maintain spa standards.
• Welcome clients for their treatments in a 5-star manner.
• Book clients using the spa computer system.

Skills

Customer service

Spa treatment application

Team supervision

Client relationship building

Job description

Weekend Spa Therapist required for our popular Spa

£12.50ph 16 hour contract Malmaison Birmingham Spa

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products, and gain experience in a high end Spa.

Main Duties

• Carrying out a range of Spa treatments to a high standard
• Maintain the standards of the Spa by supervising the team
• Welcoming clients in to the Spa for their treatments in a 5* manner
• Booking in clients on Spa computer system and taking phone calls
• Achieving retail targets
• Building a regular client base
• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.