Spa Therapist - Jumeirah Carlton Tower

Jumeirah; Hyde Park Corner; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hospitality brand in London seeks a Spa Therapist to provide excellent therapy services and uphold high standards of cleanliness and safety. Ideal candidates have a minimum of 2 years experience in a similar role. The position offers a supportive work environment and a range of benefits including career development and competitive salary.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays

Health care and insurance benefits

Competitive salary + excellent service charge

Social events & recognitions programs

Ongoing training & development

Qualifications

• Minimum of 2 years of work experience as a Spa Therapist preferably with an international luxury hospitality company.

Responsibilities

• Provide excellent therapy services to guests.
• Examine treatment rooms before beginning a treatment.
• Inspect all areas of the Spa and treatment rooms to ensure cleanliness.
• Provide a clean, safe, and hygienic environment within the Spa.
• Carry out spa treatments to the highest standards.
• Ensure appropriate therapy is provided leading to pleasing guest experience.

Skills

Problem solving

Leadership and team management skills

Creative

Project Management Skills

Detail oriented

Job description

Overview

An opportunity has arisen for a Spa Therapist at Jumeirah Carlton Tower.

Responsibilities

• Provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge, in accordance with Spa protocol and accepted certification practices, to ensure they always receive enchanting, immersive health and wellness experiences.
• Examine treatment rooms before beginning a treatment to ensure they are fully set up, equipped, and in line with the established standards.
• Inspect all areas of the Spa and treatment rooms to ensure their cleanliness so that guests are provided with a clean and comforting experience.
• Provide a clean, safe, and hygienic environment within the Spa in line with standard documentation, sequence of services, SOPs, etc., thus adhering to local regulations.
• Carry out spa treatments to the highest of standards. Ensure all checks and preparation are adhered to standard protocols thus providing a smooth and professional service.
• Be ready to receive the guests and ensure consultation questionnaires and other details (wellness history, allergies, dislikes, etc.) are read prior to the treatments and appropriate therapy is provided leading to pleasing guest experience.

Qualifications

• Problem solving
• Leadership and team management skills
• Creative
• Project Management Skills
• Detail orientated
• Minimum of 2 years of work experience as a Spa Therapist preferably with an international luxury hospitality company

About Jumeirah Carlton Tower

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of properties across the Middle East, Europe, Asia and Africa. The brand is renowned for its distinguished beachfront resorts, city hotels and luxury residences. Jumeirah Carlton Tower is a landmark London address in Knightsbridge offering heritage and contemporary luxury, stunning views, access to Cadogan Gardens, varied dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.

Company Description

For more than two decades, Jumeirah Group has been making a distinct mark on the global hospitality market with its Stay Different brand promise. Its award-winning destinations include Burj Al Arab Jumeirah, and the group operates a portfolio of properties across the Middle East, Europe and Asia with a diverse, multinational workforce.

Benefits

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Competitive salary + excellent service charge
• Extra holiday for significant birthdays (21, 30, 40, etc.)
• Jumeirah perks website access - discount
• Dry cleaning of uniform or business attire
• Meals on duty
• F&B and Spa treatment discounts
• One and a half times pay for work during bank holidays
• Employee assistance programs
• Wellness benefits - chiropodist, flu jabs, and more
• Taxi service after hours
• Social events & recognitions programs
• Ongoing training & development
• Wedding/Baby gift
• Company sick pay
• Travel card season ticket loan
• Cycle scheme
• Internal transfer scheme
• Eye test and discount for VDU users
• Dental cash back plan