Spa Therapist

Aldwark Manor; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in the UK invites applications for a Spa Therapist position. The successful candidate will deliver high-standard spa treatments and provide exceptional customer service. Candidates should have experience in a spa or hospitality environment and a passion for guest care. The role involves maintaining hygiene standards and assisting with reception duties. This full-time opportunity comes with competitive benefits including training and development.

Benefits

Apprenticeship and development opportunities

Share of Tronc

Employee Assistance Program

Free meals on duty

Refer a friend bonus

Free golf and discounts

Uniform provided

20% Food and Beverage Discount

Qualifications

• Experience in delivering high-standard spa treatments.
• Ability to provide professional recommendations to guests.
• Commitment to regular training and personal development.

Responsibilities

• Deliver spa treatments to the highest standards.
• Assist with Spa reception and guest orientations.
• Maintain hygiene and cleanliness in spa areas.

Skills

Hotel Reception

Customer Service

Job description

Job title: Spa Therapist.

Position reports to: Assistant Spa & Leisure Manager and Head of Spa & Leisure.

Located: Aldwark Manor Estate, Aldwark Nr. Alne, York, YO611UF

Hours of Work: 40 hours per week

Salary: 12.50

Benefits:

• Apprenticeship and other development opportunities.
• Share of Tronc.
• Hospitality Rewards platform.
• Employee Assistance Program.
• Free meals on duty.
• Refer a friend bonus.
• Free golf for yourself and discounted for friends and family.
• Uniform provided.
• Food and Beverage Discount when dining at our hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

Over the last few years the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will be starting our new and opulent spa and state‑of‑the‑art leisure areas as well as our new meeting rooms and additional 17 bedrooms. The leisure facilities are opening later this year with the new spa, bedrooms and meeting space opening 2026.

Our values: Never be ordinary in our product quality or people with the aim of being Always Aldwark in meeting our guests and team expectations.

We are currently seeking an experienced and motivated Team member who can join us in this very exciting NEW Position to join our team at Aldwark Manor Estate who is passionate about delivering treatment to the highest standards and is a teamwork and drives for the best in everything that you do.

Main purpose of the role: To ensure that the Spa treatment is delivered to the highest standards while delivering professional recommendation to all guests. As well as welcoming all Spa & Leisure guests to the business. Ensuring that the Spa & Leisure areas are kept to the highest standard.

Main duties include:

• To work as part of the therapy team to consistently provide the highest possible standards of treatments thus enhancing the clients sense of wellbeing balance and quality of life.
• To provide clients with relevant and appropriate treatment(s) following a thorough informed consultation on each client visit.
• To utilise the Spa standards of operation and client care at all times to ensure consistency on each client visit.
• To commit to regular revision of the Spa treatments on your own behalf referring to standards manuals and experts to ensure that treatments are consistently administered in the correct sequence routine and philosophy.
• To provide all Guest with Recommendation based on guest consult consultation during each visit taking every opportunity to upsell.
• To be open receptive and to contribute to the Spas ongoing technical training and personal development programmes.
• Ensure confidentiality for guests information and detail shared within consultation.
• To be co-operative with ones colleagues and share knowledge to the benefit of all.
• To ensure that all Residents and Leisure guests always receive a high level of customer service from pre arrival until they depart.
• Responsible for maintaining the highest high standards of all Spa areas.
• Daily assisting the with Spa reception and therapists with guest meet and greet spa orientation Spa & Leisure guests check in and out taking payment alongside internal customer enquiries on service and bookings.
• To ensure the highest standards of hygiene cleanliness and tidiness in the Leisure area.
• To adhere to the opening and closing procedures of the department.
• Assist in the cleaning of the department and light maintenance of the equipment.
• To always maintain personal hygiene standards.
• Daily assisting the with Spa reception with guest meet and greet spa orientation Spa & Leisure guests check in and out taking payment alongside internal customer enquiries on service and bookings.
• To be responsible for handling cash and cashing up at the end of a shift.
• Provide refreshments to day spa hotel and Leisure guests within the Spa.
• Maintaining an adequate provision of towels robes and slippers throughout the day for all day spa guests and Hotel residents.

Key Skills

• Hotel Reception
• Customer Service
• ABB
• Litigation Paralegal
• Ims

Employment Type: Full-Time

Experience: years

Vacancy: 1