Spa Therapist

Cheltenham Chase Hotel & Spa; Tewkesbury; On-site; GBP 22,000 - 30,000; Full time

Job summary

A luxury spa hotel in Tewkesbury seeks an experienced Level 3 Spa Therapist to deliver exceptional guest experiences. You will perform a variety of treatments and advise guests on products. The role includes upselling additional treatments and involves training with Elemis Ambassadors. Candidates should have NVQ Level 3 or equivalent in beauty/spa. Benefits include uniform, health club membership, and diverse discounts. Join a commitment to excellence and inclusion in hospitality.

Benefits

Elemis uniform provided

15% retail commission scheme

Free health club membership

Discounts across The QHotels Collection

Access to an Employee Assistance Program

FREE parking

Qualifications

• Experience as a Spa Therapist is desirable, not essential.
• Knowledge of Elemis and Jessica Nails is a bonus.

Responsibilities

• Create a relaxing experience for guests.
• Deliver a variety of spa treatments.
• Advise on the best products for guests.
• Upsell or book guests in for additional treatments.

Skills

Customer service

Spa treatment knowledge

Product sales

Education

NVQ Level 3 (or equivalent) beauty/spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Friday: 10:00am - 18:00pm, Saturday & Sunday: 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 21:00pm, Saturday & Sunday 8:00am - 19:00pm

Curious to find out more?

Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.