Spa Therapist

Richmond Harbour Hotel; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prestigious hotel in Greater London is seeking a skilled Spa Therapist to provide exceptional service in a dynamic environment. Candidates should have NVQ Level 2 & 3 qualifications and ideally experience with TEMPLE SPA and ELEMIS. The role involves delivering high-quality treatments and ensuring a memorable experience for guests. This position offers a competitive salary and numerous perks including discounts and professional development opportunities.

Benefits

Discounted room rates across Harbour Hotels

25% discount on HarSPA and Temple Spa treatments

25% discount on food and drinks

Support for mental health and wellbeing

24/7 GP services

Career pathways and internal promotions

Meals on duty

Unique uniforms

Qualifications

• NVQ Level 2 & 3 qualified preferred.
• Experience with TEMPLE SPA and ELEMIS training is advantageous.

Responsibilities

• Carry out a variety of spa treatments, including massage.
• Consult each client to understand their treatment needs.
• Support the manager in maximizing revenue through diary management.

Skills

Massage

Client consultation

Customer service

Education

NVQ Level 2 & 3

Job description

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We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.

Ideally, you will be NVQ Level 2 & 3 qualified, and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist, you will be required to carry out a variety of treatments, including massage. You will be knowledgeable, friendly, and committed to ensuring that every guest's visit to the Spa is memorable. You'll consult each client to understand their needs and be dedicated to delivering high-quality, exceptional treatments. Additionally, you will support your manager in maximizing revenue through diary management and proactive selling.

Who we are…

Harbour Hotels is a collection of prestigious hotels located in some of the most beautiful areas across the South. Our luxury portfolio includes coastal, country, and city properties, featuring a variety of restaurant concepts and our unique HarSPA brand across many sites.

The hotel features 76 bedrooms, with an ongoing refurbishment introducing vibrant decor that complements Harbour’s signature style and the beautiful surroundings. The lobby and reception are filled with greenery, artwork, and Hunter wellies, reflecting a lively, welcoming atmosphere. Our HarSPA offers 13 treatment rooms, a relaxation area, a café serving healthy smoothies and snacks using local ingredients, a cardio suite, spin studios, and plans for outdoor hot tubs and a garden.

Our newest dining concept, The Gate, Kitchen, Bar, Terrace, offers seasonal, contemporary dining and a vibrant bar scene, with indoor and outdoor spaces and a glasshouse that opens onto the garden terrace.

What’s in it for you…

Discounts

• Discounted room rates across Harbour Hotels
• 25% discount on HarSPA and Temple Spa treatments
• 25% discount on food and drinks in bars and restaurants

Health & Wellbeing

• Support for mental health and wellbeing for you and your family
• 24/7 GP services
• Nutrition and fitness advice
• Group Life Cover

Reward & Recognition

• Incentive schemes and awards

Development

• Progression opportunities within Harbour Hotels
• Career pathways and internal promotions
• On-the-job training and development

The usual bits

• Meals on duty
• Competitive salary
• Unique uniforms

If you believe you have the skills and ambition to join Harbour Hotels, please apply with a full, up-to-date CV.

Please note, only those eligible to work in the UK or with a valid UK work permit/visa will be considered.

We look forward to hearing from you!