Solutions Architect, Senior Advisor - Software

Zebra Technologies; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading technology solutions provider in Greater London is seeking a Solutions Architect to drive digital transformation and support technical sales. This role involves architecting solutions that address customer needs, managing complex projects, and collaborating with cross-functional teams. With a focus on GDPR compliance and integration workflows, candidates should have over 10 years of experience in technical project management and customer engagement. This position also offers a hybrid work option, ensuring a flexible work environment.

Benefits

25 days of vacation

Up to 32 hours paid volunteer time

Annual bonuses

Private medical and dental cover

Pension scheme with matched contributions

Qualifications

• 10+ years managing technical projects across multiple domains.
• Experience in customer-facing roles within enterprise space.
• Technical expertise in working with PBX systems and proprietary software.

Responsibilities

• Architect and orchestrate cross-industry technology solutions.
• Drive collaboration among stakeholders to deliver profitable outcomes.
• Support technical sales for software solutions.

Skills

Technical project management

Customer-facing experience

Integration workflows

GDPR compliance

Data analytics

Leadership in fast-paced environments

Education

BS/BA in Information Technology/Computer Science/Engineering

Master's Degree (preferred)

Job description

Remote Work: Hybrid

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra.

Solutions Architect

The Solutions Architect is expected to significantly impact and drive digital transformation & cross-industry solutions with deeper focus on solutions that span multiple technical areas. They do this by architecting and orchestrating solutions that map customer business problems to end-to-end technology solutions. This role will support technical sales for software solutions, therefore technical expertise and understanding of PBX and integrations to support software sales is necessary. Additionally, you will provide expertise in overall software solutions architecture, including expertise in GDPR. This role will support EMEA and NA and occasional travel is required.

Responsibilities

• Drives quality outcomes demonstrating return on investment (ROI) as a technology leader


• Demonstrates an understanding of the Customer/Partner change management process and adoption principles


• Drives high performance, architecture governance, and collaboration between all parts of the Zebra cross collaborative stakeholders across the lifecycle of solutions


• Participates in opportunity development focused on complex solutions in line with Zebra and solution strategy


• Demonstrates valuable customer/partner interactions in driving deeper customer relationships via their earned credibility


• Leads complex efforts to deliver profitable business results and maximize business value positively impacting customer value realization


• Contributes to the shared account team planning activities across Zebra teams, where appropriate in coordination with Sales and Solutions Consulting


• Responsible for Business to Technology Strategy


• Drives and delivers strategy through leading Technology decisions and proving expertise across multi domain solutions & offerings


• Quantifies the needs of the business to achieve value outcomes, captures/reuses IP and shares recommended practices


• Maps technology to business expectations by providing traceable business outcomes while limiting technical debt

Qualifications

• BS/BA degree relevant to Information Technology/Computer Science, Engineering or/ Master’s Degree (Computer Science, Engineering or MBA) preferred


• 10+ years of experience managing technical projects within the following areas: cross domain solutions, database technologies, hardware, software, data warehousing, and cloud domains


• 10+ years of experience in a customer-facing role within the enterprise space, translating customer needs and requirements into solutions


• 10 years of experience leading collaborative teams within ambiguous, fast-paced, and highly matrixed environments


• Technical expertise in integration workflows between proprietary software platforms and PBX systems (e.g. Avaya, Broadcom, RingCentral, Metaswitch, Alcatel, NEC, etc.)


• Understanding of GDPR and positioning of compliance for proprietary software solutions


• Advanced experience with database technologies, data integration, analytics, and distributed data architectures


• Advanced experience delivering business and technical presentations at the executive level both internally and externally


• Advanced experience and understanding in working with new emerging technologies, methodologies, system architectures, artificial intelligence, machine learning, computer vision, point cloud data and solutions in the Cloud/IT technology space

Advantages

• Experience from retail or healthcare industries and knowledge of European languages

Benefits

• 25 days of vacation


• Up to 32 hours paid time off per year to volunteer with a charity of your choice


• Reward & Recognition scheme – earn points to spend online


• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments


• Annual bonuses based on financial results


• Yearly salary increases according to individual performance


• Employee referral bonus for bringing New Talent to Zebra


• Pension Scheme with a matched contribution up to 7%


• Private medical and dental cover


• Access to an innovative online learning platform


• Cycle to work scheme


• Employee Assistance Program

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.