Solution Architect

monday.com; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading SaaS company in Greater London is looking for an experienced Solution Architect to join their growing team. As a Solution Architect, you will integrate the company's platform into enterprise environments, working closely with Sales, Partners, and Customer Success. This role requires in-depth technical knowledge, collaboration with product teams, and strong customer-facing skills. A minimum of 5 years in B2B SaaS and familiarity with APIs, web standards, and integration tools is essential. The position supports hybrid work, requiring office attendance three days a week.

Qualifications

• 5+ years of experience in B2B SaaS, ideally as a solution architect or in a technical consulting role.
• Solid understanding of RESTful and GraphQL APIs, plus web standards and identity management.
• Experience with integration tools like Make.com or Zapier is essential.

Responsibilities

• Design and architect solutions to integrate monday.com into clients' systems.
• Support sales through requirement gathering and solution design.
• Lead customer consulting engagements focusing on data migration and integrations.

Skills

B2B SaaS experience

APIs (RESTful, GraphQL)

Web standards (HTTP, HTML/CSS)

Identity management (SCIM)

Authentication protocols (SAML 2.0/OAuth 2.0)

Integration platforms (Make.com, Zapier)

Generative AI tools

Customer-facing skills

Project management skills

Fluency in French or German

Education

BA or BS degree

Job description

Our Professional Services organization is expanding, and we are looking for an experienced Solution Architect to join our growing team. As a Solution Architect at monday.com, you’ll play a vital role in company growth by serving as a trusted technical advisor for our largest and most complex implementations. You’ll partner with business stakeholders across Sales, Partners, and Customer Success teams to help win strategic business by integrating monday.com into enterprise environments. You’ll also collaborate closely with our Builders (Product and R&D) to architect comprehensive and scalable client solutions that help clients unlock the full value of our platform.

Please note this role requires attending our London office 3 days a week*

About The Role

• Develop in-depth knowledge of the monday.com platform, products, and extensibility tools to design and architect comprehensive solutions that integrate monday.com into clients' digital landscapes
• Support new deals through discovery, requirements gathering, and solution design to post-sale delivery, collaborating closely with Sales, Partners, and Customer Success teams
• Lead technical consulting engagements for customers, applying industry knowledge in the areas of system scale, security, user governance, and data architecture
• Design complex solutions that leverage our developer tools, including the monday.com API and apps framework, to enable the delivery of data migrations, integrations, and custom applications
• Produce solution design documents, system architecture diagrams, and workflow diagrams that bridge the gap between business requirements and technical deliverables
• Lead technical discussions with key stakeholders on the client side and serve as a trusted advisor to internal Customer Success and Services teams
• Advocate for customers with Product teams when their needs are not met and play an active role in extending monday.com product capabilities to help customers exceed their business goals
• Support building and maintaining the technical knowledge of our Professional Services team through mentoring, knowledge sharing, and development of best practices

Your Experience & Skills

• 5+ years of experience in B2B SaaS as a solution architect, professional services engineer, or technical consultant, preferably in highly-integrated, enterprise environments
• Strong knowledge of APIs (RESTful, GraphQL), web standards (HTTP, HTML/CSS), identity management (SCIM), and authentication protocols (SAML 2.0/OAuth 2.0) with prior software development experience being a plus
• Experience estimating delivery effort and creating Statements of Work for data migrations, integrations, and custom application development
• Hands-on experience with integration platforms such as Make.com, Zapier, Workato, Power Automate, or other iPaaS solutions
• Exposure to Generative AI tools such as LLMs, MCPs and AI-assisted editors such as Cursor
• Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives
• Ability to clearly articulate technical topics to a non-technical audience with exceptional communication and documentation skills
• Detail-oriented with strong project management and problem-solving skills, and the ability to multitask on simultaneous projects
• Positive attitude, empathy, and high energy with the ability to take initiative and adapt in a fast-paced environment
• Bonus points for fluency in the French or German language.
• BA or BS degree preferred

Apply to this job

We believe in equal opportunity.

At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.

All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.

If you need support or accommodation during the hiring process, we’re here to help.

Meet the Services team

We enable our customers to achieve their business goal, by transforming the way their organizations work.With expert guidance, deep partnerships, and a commitment to excellence, we act as a trusted advisor, delivering value and success through monday.com-based solutions.