Soft Services Manager

Brightwork Limited; Grantown-on-Spey; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local organisation in Scotland is searching for a motivated Soft Services Manager to oversee facilities across multiple locations. The role entails ensuring compliance with health and safety standards, prioritising daily operations, and maintaining strong relationships with stakeholders. An HND or degree in Buildings or Construction Management is required. The position offers a competitive pay rate along with a benefits package and requires a driving license. Join a company dedicated to supporting community needs with a Monday to Friday work schedule.

Benefits

Competitive pay rate

Benefits package

Qualifications

• Experience within a similar field and understanding of legal requirements.
• Familiarity with legislation such as the Health and Safety at Work Act and Fire Safety Regulations.

Responsibilities

• Build strong internal and external relationships to achieve business goals.
• Prioritise programmes of work.
• Look after daily operations.
• Ensure Quality, Health & Safety standards are met.
• Maintain accurate building condition records and compliance documentation.
• Deliver regular KPI reporting on compliance and operational efficiency.

Skills

Communication skills

Team player

Flexibility

Education

HND/Degree in Buildings or Construction Management

Job description

Brightwork is seeking a motivated and dedicated Soft Services Manager to join their client's Facilities team, working for an organisation that dedicates itself to supporting the needs of others.

A local business operating across many small communities in Moray and Inverness‑shire, you will work between different locations, working Monday to Friday. A driving license is essential, although you will be provided with a company vehicle to travel between locations.

We are looking for a candidate with outstanding communication skills and a keen eye for detail—qualities that are vital for maintaining the health, safety, and well‑being of everyone in the facilities under your care.

Your Time at Work

• Build strong internal and external relationships to achieve business goals.
• Prioritise programmes of work.
• Look after daily operations.
• Ensure Quality, Health & Safety, ESG standards are met and exceeded.
• Provide reliable, customer‑focused reactive maintenance services.
• Maintain accurate building condition records and compliance documentation.
• Deliver regular KPI reporting on compliance, maintenance, and operational efficiency.
• Understand legislative requirements.

Our Perfect Worker

• A mature outlook and a great team player.
• Excellent communication skills.
• Experience within a similar field and understanding of legal requirements.
• Flexibility.
• HND/Degree in Buildings or Construction Management (or equivalent experience).
• Familiarity with legislation such as the Health and Safety at Work Act, Fire Safety Regulations, COSHH, CDM2015, and environmental compliance.

Key Information and Benefits

• Working Monday to Friday.
• Competitive pay rate and benefits package.