Social Care Officer

Wigan Council; Wigan; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A local council in the UK seeks a Social Care Officer to assist individuals in managing their support needs and promoting independence. The role involves conducting assessments and working closely with families and service providers. Candidates should have GCSEs in Maths and English, social care qualifications, and prior experience in empowering individuals. The position allows flexible working in an office, community, or home setting, making a significant impact in people's lives.

Qualifications

• Experience of working with individuals accessing Social Care provision.
• Ability to analyse complex situations.
• Creative and flexible approach to problem-solving.

Responsibilities

• Assist individuals to have increased choice in their social care support.
• Carry out social care assessments and support plan creation.
• Work with individuals and professionals to clarify assessments of need.

Skills

Excellent interpersonal skills

Good understanding of Person Centred approach

Excellent customer care skills

In-depth knowledge of Personalisation

Knowledge of legal frameworks affecting Social Care

Ability to work unsupervised

Excellent communication skills

Good IT skills

Education

GCSE grade C or above in Maths and English

Social Care qualification or relevant experience

Job description

You will work with people, their family, carers and service providers from all sectors of the community, health and social care organisations.

You will assist people to have increased choice and control in the way that they organise their social care support. You will carry out proportionate social care assessments and reviews and support people to create their individualised care and support plan.

You will access support from both informal (family and friends) and formal (private, voluntary sector and council) groups and work with professionals and partners to clarify the individual s assessment of need.

Qualifications and Skills

• GCSE (or equivalent) grade C or above in Maths and English
• A Social Care qualification or relevant experience
• Experience of working with and empowering people who access Social Care provision and a good understanding of a Person Centred approach to Social Care
• Excellent interpersonal skills, with the ability to engage with a variety of different people with the ability to negotiate and appropriately challenge.
• Excellent customer care skills
• An in-depth knowledge of Personalisation, Personal Budgets and Direct Payments
• Knowledge and understanding of the legal frameworks affecting Social Care and safeguarding procedures
• Ability to work unsupervised or as part of a team
• Excellent communication skills including both written and verbal
• Excellent numeracy and literacy skills with the ability to analyse complex situations
• Ability to use initiative and have a creative, flexible approach to addressing and resolving problems with the ability to organise, prioritise and manage a varied case load
• Good IT skills and an understanding of software applications

Wigan Council has been voted Overall Council of the Year at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

The Social Care Officer role is an exciting role that enables you to work with individuals who require care and support to help them achieve their goals and outcomes working in a person-centred way. It allows you to make a difference in peoples lives and helps them to maintain their independence and live life to the full. You will meet lots of unique people and tailor support around them to ensure they are living their best life.

The role is flexible and allows you to work within an office environment, within the community or work from home.